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Solar Installer GuildUnited States · independent

Empire Solar Group, LLC

Solar energy system service · Denver, CO

What the listing shows you

4.4★

135 Google reviews

What it doesn’t

13%

rated 1–2★

typical in Colorado, 3%

Newest review held

Aug 2023

no held review in 3 years

Google's rating breakdown · all 135 reviews

Rated 1–2★
13%
typical in Colorado, 3%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
40%
of the 135 reviews we hold

Its one and two star share is 10 points above the typical installer in Colorado. Across Colorado, 48 of the 216 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 135 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Colorado, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Colorado whose Google breakdown has been read, grouped by their share of one and two star reviews. Empire Solar Group, LLC is in the highlighted group.

What reviewers said

  • 1★ · around August 2023

    zero stars did a terrible job with my install half of my panels don't work no one ever answers the phone I left with a broken system and no help BIG MISTAKE .......stay away from this company

  • 1★ · around August 2022

    On June 8, 2021 I signed paperwork to start the process of getting solar panels on my home with Empire Solar Group. Part of the deal was I could get free insulation in my attic. I was told by the company I would get a rebate through my local energy company and then the sales person came back and said no due to the amount of time that had passed, when the delay was on the company's end, not mine. In September I received notification from another company, LGCY Power, advising Empire was going bankrupt and would not longer be in business. I was never informed by Empire so I thought it was a scam.

  • 1★ · around August 2022

    Went solar as it was “pitched” to be cheaper than electric. Was PITCHED NUMEROUS TIMEs that the grid access fee was waived or cancels out with solar generation but it is not. So now I’m paying for both panels and grid access fee. It is more than my bill has ever been for electric in my entire ownership of my property. The amount of solar generation does not satisfy the amount used. So not only am I paying for panels and grid access but also for electric from the grid. So bill again grows by $20-35 month. $85 for panels, $35 grid access and $20-35 for electric…. My electric bill was never over

  • 3★ · around August 2021

    UPDATE: 8/13/21 - Klick Solar has contacted me and is hard at work to find out the problem and get it resolved! I am very happy to know the sales company actually cares about the product they’re selling and their customers! If this does get resolved I will consider increasing the star review higher! 8/9/21 Not happy with Empire Solar LLC’s lack of communication! I told them to call my husband’s phone as I would be out of town. (caring for my mom after a major surgery) , they called me every time! The work was subcontracted out to 1 Solar who also was given my number to call. The 1 solar group

  • 5★ · around August 2021

    Installation was performed by very competent crew with a high level of quality. The office side kept me up to date on scheduling initial installation and the post-installation inspections by regional building and Utilities. When I had a problem with the system reporting how much power was being generated they were able to send a technician to my house a day later who figured out the problem. Everyone I interacted with at my home was both knowledgeable and courteous.

  • 5★ · around August 2021

    Empire Solar was quick, professional and left the area clean and neat. Great work fellas!

  • 5★ · around August 2021

    Fast, professional, courteous and could not be more pleased.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • project inspection 10
  • efficiency 8
  • punctuality 6
  • polite staff 6
  • install team 4
  • panel installation 4
  • efficient crew 4
  • project plans 4
  • fast work 2
  • sales process 2
  • installation time 2
  • quick install 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Brighton

1–2★3★4★5★gauge 0–20%typical here, 3%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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