LGCY Power
Solar energy company · Newport News, VA
What the listing shows you
4.8★
62 Google reviews
What it doesn’t
5%
rated 1–2★
typical in Virginia, 0%
Newest review held
Jan 2026
newest held review 7 months old
Google's rating breakdown · all 62 reviews
- Rated 1–2★
- 5%
- typical in Virginia, 0%
- Posted an update
- —
- we saw no owner post, which is not the same as none existing
- Replies to reviewers
- 98%
- of the 62 reviews we hold
Its one and two star share is 5 points above the typical installer in Virginia. Across Virginia, 32 of the 118 installers whose breakdown Google has published carry a higher share than this one.
The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 62 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.
Every company we hold in Virginia, on one axis
53%
20%
9%
5%
13%
none
1–5%
6–10%
11–20%
over 20%
Every company we hold in Virginia whose Google breakdown has been read, grouped by their share of one and two star reviews. LGCY Power is in the highlighted group.
What reviewers said
1★ · around November 2025 · the company replied
Horrible customer service, panels installed Nov. 2024 stopped working July 2025. I have been calling customer service since August I'm told the same thing weekly they are short staffed on technicians some one will reach out to schedule an appointment with in 5 to 7 days ( I'm still waiting). I would not recommend Lgcy of Va , buyer beware.
1★ · around August 2025 · the company replied
First, the salesman disregarded a “No Trespassing” sign and proceeded to badger this customer to make appointment to get solar panels installed. Did make an appointment only so he would leave the property because his cohort waited in their truck. I did not feel safe in the presence of this salesman.
1★ · around August 2024 · the company replied
Can’t stand companies coming door to door soliciting for a service I have no interest in - then coming back to hear no a second time. Not even based out of our area. No thanks.
3★ · around December 2025 · the company replied
The site survey was weeks ago. Where are my installers?!?
5★ · around September 2025 · the company replied
So far my consultant, Ted, is very knowledgeable, friendly, and very helpful guiding me through the process!
5★ · around August 2025 · the company replied
I have had an incredible experience in getting LGCY Solar panels on my house. Andy Marlowe , my salesperson, was and still is the main reason. He is always there for support. If I have a question or concern, he either answers my call or calls me back when he is available. Always has an answer for me and points me in the right direction for what I need. I am selling my house and have had to call him several times with questions from a possible buyer regarding the solar and he told me to give them his name and phone number and he would answer any questions they may have. My husband had a very ba
5★ · around August 2025 · the company replied
Overall: great customer service, savings over time, and lifetime warranty (including roof) Ray is a very thorough and well versed consultant. My wife and I had a lot of doubts going in but Ray was able to break down a lot of the Myths and Facts about solar and assisted us along the way. At first the process seemed like a long time but over the course of how long we will live in our home with solar energy to offset growing electrical bills, this was the clear choice to help financially. Service after the sale- Ray continues to answer questions and check in even a few months out from the install
Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.
What reviewers keep mentioning
- smooth process 6
- solar report 5
- helpful rep 4
- solar explanation 4
- solar knowledge 3
- appointment scheduling 2
- install team 2
- quick installation 2
- professional installers 2
- helpful consultant 2
Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.
What the company says about itself
Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.
Financing
“off period and provide a variety of financing options. They will also be available to…”
Warranty
“I Do? Solar production isn’t always guaranteed so there will be some months that are…”
Elsewhere
- It is also reviewed on ConsumerAffairs and Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
- It posts on X, YouTube, LinkedIn, Instagram and Facebook. A page that stopped posting years ago tells you something a listing will not.
When they say they are open
- Sunday
- Closed
- Monday
- 9 AM to 5 PM
- Tuesday
- 9 AM to 5 PM
- Wednesday
- 9 AM to 5 PM
- Thursday
- 9 AM to 5 PM
- Friday
- 9 AM to 5 PM
- Saturday
- 9 AM to 5 PM
As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.
Who Google shows alongside them
Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.
- Green Leaf Energy Brokers5.0★ · 22
- Solar Consultants of Va5.0★ · 3
- The Solar Guy5.0★ · 23
- GE Energy5.0★ · 2
The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.
Other installers around Newport News
- CompanyRating breakdown1–2★Newest review held
Green Leaf Energy Brokers
5.0★ · 22 reviews
0%
Newest held review this monthMcCusker Construction Group, LLC
5.0★ · 3 reviews · Carrollton, VA
0%
No held review in a yearSolar Consultants of Va
5.0★ · 3 reviews · Yorktown, VA
0%
Newest held review 5 months old
Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.
What we don't know
- The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
- We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
- We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.
Something wrong here? Tell us and a person will read it.
Do you run LGCY Power?
Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.