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Solar Installer GuildUnited States · independent

Lumina Sun Smart Home

Solar energy company · Mooresville, NC

What the listing shows you

4.4★

481 Google reviews

What it doesn’t

14%

rated 1–2★

typical in North Carolina, 2%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 481 reviews

Rated 1–2★
14%
typical in North Carolina, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
43%
of the 30 reviews we hold

Its one and two star share is 12 points above the typical installer in North Carolina. Across North Carolina, 36 of the 130 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 30 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in North Carolina, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in North Carolina whose Google breakdown has been read, grouped by their share of one and two star reviews. Lumina Sun Smart Home is in the highlighted group.

What reviewers said

  • 1★ · around August 2026 · the company replied

    Don't make the mistake of using Lumina smart home solar. Its been a nightmare from after installation. I don’t know of they use subpar parts or what but the inverters broke the antennas broke and there is no communication. You will call and …

  • 1★ · around August 2026 · the company replied

    Do not do business with this company! Our panels stopped working after a year and they still haven’t sent anyone out to fix it! They also lied about the offset to our electric bill! Total scam

  • 1★ · around August 2026

    I regret getting a solar system. I have to pay the loan for the solar system and on top of that pay duke energy 150-200$ a month. So I pay over 450-500 of energy every single month. …

  • 5★ · around August 2026

    I recently purchased a home where the AC units still had a warranty. From the initial contract with Olivia, the communication with this company has been above Reproach. Scott came out to look at the issue and was amazing. He is super knowledgeable and very willing to solve the issues. I would highly recommend this company to my friends and family, they truly believe in providing top notch customer service.

  • 5★ · around August 2026

    Excellent communication from start to finish. Everyone was extremely professional. Great job all around!

  • 5★ · around August 2026

    Mike and his Grayson did an excellent job of installing my heat pump and water heater. Very professional and did an amazing clean up. I highly recommend them. Everyone on the Maynard team was great. Thank you.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar panel installation 38
  • installation crew 22
  • quick installation 20
  • installers 19
  • smooth process 19
  • cost savings 15
  • inverter replacement 12
  • installation time 11
  • heat pump installation 4
  • solar panel repair 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Insured

    “to our valued customers. Licensed & Insured Professionals Rest assured, our team…”

  • Licensed

    “service to our valued customers. Licensed & Insured Professionals Rest assured,…”

Its website also mentions financing, free estimate and established, but not in a sentence we can quote cleanly.

Elsewhere

  • It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on LinkedIn, Facebook and Instagram. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
8 AM to 4 PM
Tuesday
8 AM to 4 PM
Wednesday
8 AM to 4 PM
Thursday
8 AM to 4 PM
Friday
8 AM to 4 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Mooresville

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

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