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Solar Installer GuildUnited States · independent

RGS Energy

Solar energy equipment supplier · San Rafael, CA

What the listing shows you

1.0★

4 Google reviews

What it doesn’t

100%

rated 1–2★

typical in California, 1%

Newest review held

Sep 2020

no held review in 6 years

Google's rating breakdown · all 4 reviews

Rated 1–2★
100%
typical in California, 1%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
0%
of the 4 reviews we hold

Its one and two star share is 99 points above the typical installer in California. Across California, 0 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 4 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in California, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in California whose Google breakdown has been read, grouped by their share of one and two star reviews. RGS Energy is in the highlighted group.

What reviewers said

  • 1★ · around September 2020

    They used to be great. Now no one returns phone calls or does what they say they are going to do!!! The worst customer service ever.

  • 1★ · around September 2018

    Very disappointed in this company. They lack customer service and do not go out of their way to help the client. They subcontracted to a company that had nice onsite technicians, but that office staff was as much of a joke as RGS's office staff! They didn't return phone calls, and they most definitely DID NOT meet the needs of customer. I do not recommend this company at all. ZERO stars.

  • 1★ · around September 2018

    I had an absolute horrible experience with RGS Energy and I'd like to share my experience to warn others about it. I used RGS Energy to install a large solar system on one of my homes. I spent about $35,000 cash and purchased a 33 panel system with individual micro-inverters added for each panel which I was told would allow me to monitor the production of each panel online. The micro-inverter system NEVER WORKED and I've been dealing with the company for several years to get it fixed or replaced with them transferring or referring me to someone else within the company, not returning my calls o

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

When they say they are open

Sunday
Closed
Tuesday
8 AM to 8 PM
Wednesday
8 AM to 8 PM
Thursday
8 AM to 8 PM
Friday
8 AM to 8 PM
Saturday
8 AM to 6 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Mill Valley

1–2★3★4★5★gauge 0–20%typical here, 1%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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