Sunrun

Every company we hold in Hawaii whose Google breakdown has been read, grouped by their share of one and two star reviews. Sunrun is in the highlighted group.

• 5★ · around November 2025 · the company replied

  I had a great experience with Emmanuel from Sun Solar. He was very knowledgeable, patient, and professional throughout the entire process. He took the time to answer all my questions and made sure I fully understood how the system works and how it would benefit my home. It’s rare to meet someone so genuine and committed to customer satisfaction—thank you, Emmanuel!

• 5★ · around September 2025 · the company replied

  Emmanuel Edouard has been helping us with our solar project and we would like to acknowledge his dedication in making the process as smooth as possible. He is very knowledgeable, hard working and very kind. We’re very grateful to him.

• 5★ · around September 2025 · the company replied

  Emmanuel was very professional. I felt very comfortable, like he was one of my Ohana. Hey, i have a new son. He explained everything in simple language that made sense. He may have to return to explain this program to my son. My son will enjoy Emmanuel. Thank you, SunRun for this program.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

• knowledgeable staff 11
• solar system installation 6
• project 2
• representative 2
• detailed explanations 2
• client focus 2
• sales rep 2
• system performance 2
• easy process 2
• tesla power wall 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

• Warranty

  “of contract, 5 year roof penetration warranty, 24/7 system monitoring Who…”

• 24/7 availability

  “full service for life with 24/7 monitoring Sunrun Subscription Plan…”

• It is also reviewed on the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
• It posts on Pinterest, X, LinkedIn, Instagram and Facebook. A page that stopped posting years ago tells you something a listing will not.

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

• Solar Kauai5.0★ · 30
• Rising Sun Solar Kaua'i4.9★ · 54
• STI Solar & Roofing5.0★ · 6
• Inter-Island Solar Supply5.0★ · 4

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

• CompanyRating breakdown1–2★Newest review held

• Solar Kauai

  5.0★ · 30 reviews

  0%
  No held review in a year

• Inter-Island Solar Supply

  5.0★ · 4 reviews

  0%
  Newest held review this month

• Aloha Solar Care, LLC

  5.0★ · 3 reviews · Princeville, HI

  0%
  Newest held review 5 months old

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

• —The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
• —We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
• —We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.