Sunrun

Every company we hold in California whose Google breakdown has been read, grouped by their share of one and two star reviews. Sunrun is in the highlighted group.

• 1★ · around August 2026 · the company replied

  I am usually sitting in my garage with the door 1/3 open, working privately on my art. All of a sudden, a man either calls me from the street walking aggressively towards me, calls me from under the door, or even, once, a man tried to climb under the garage door. This is unacceptable behavior, particularly, when you speak to the men, they are aggressive and prompt you with personal questions and they don't go away. They keep coming back. It is an invasion of privacy.

• 1★ · around July 2026 · the company replied

  We had a young man ring our doorbell midday on July 18th. He told me he was there on behalf of PG&E and proceeded to tell me that PG&E was mandating home battery storage in Atascadero. I told him that I don’t believe him and asked him to …

• 1★ · around April 2026

  Most confusing solar company Terrible options and sounds like a scam

• 5★ · around August 2026 · the company replied

  A friend of ours worked for the company. When we realized that we didn’t have to put up any money upfront, we were sold. If you can buy your panels outright, that’s great. But if you can’t, renting is still a no-brainer. We’ve had the panels for a few years now. We had one issue that caused a disruption in service for three months. The company did eventually fix it and reimbursed us for the electric bills we incurred during that time. Overall, I have no real complaints. The rental fee is fair at $92 a month for our home with a 2% increase every year for 15 years. Anybody I’ve had to talk to on

• 5★ · around July 2026 · the company replied

  I worked with Jacob Contreras throughout the sales and installation process. Jacob was extremely knowledgeable, answering all my question. He was very personable any responded quickly to all of my numerous follow up concerns. The install process went smoothly and the installers were receptive to my concerns regarding the appearance and footprint of the equipment attached to my residence. The lead electrician, Joe, was friendly,knowledgeable and receptive to my concerns. He explained the system well and ensured that the work site remained tidy. The install was completed quickly. Still waiting f

• 5★ · around June 2026 · the company replied

  Cooper has helped me when I’m having issues

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

• answering questions 67
• install team 17
• cost 13
• smooth process 11
• clear explanations 6
• sales process 6
• quick installation 6
• ev charger 3
• grid independence 2
• electric bill reduction 2
• solar transition 2
• back up battery 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

• Warranty

  “of contract, 5 year roof penetration warranty, 24/7 system monitoring Who…”

• 24/7 availability

  “full service for life with 24/7 monitoring Sunrun Subscription Plan…”

Its website also mentions free estimate, but not in a sentence we can quote cleanly.

• Google also lists this company under roofing. A company that does both roofing and solar can handle the roof work a panel install often needs.
• It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
• It posts on Pinterest, X, LinkedIn, Instagram and Facebook. A page that stopped posting years ago tells you something a listing will not.

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

• Photon Brothers4.5★ · 155
• Sun Solar4.0★ · 4
• REC Power5.0★ · 2
• Fracsun Inc.5.0★ · 1

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

• CompanyRating breakdown1–2★Newest review held

• California Power - Renewable Energy

  5.0★ · 15 reviews · Pismo Beach, CA

  0%
  No held review in 4 years

• SLO Craft Inc.

  5.0★ · 10 reviews

  0%
  Newest held review 5 months old

• Solar-Advisors.org

  5.0★ · 3 reviews

  0%
  Newest held review this month

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

• —The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
• —We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
• —We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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