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Solar Installer GuildUnited States · independent

Synergy Home

Solar energy system service · Lexington, KY

What the listing shows you

4.9★

22 Google reviews

What it doesn’t

0%

rated 1–2★

typical in Kentucky, 2%

Newest review held

Aug 2024

no held review in 2 years

Google's rating breakdown · all 22 reviews

Rated 1–2★
0%
typical in Kentucky, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
100%
of the 20 reviews we hold

Its one and two star share is 2 points below the typical installer in Kentucky. Across Kentucky, 19 of the 37 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 20 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Kentucky, on one axis

0% rated 1–2★65%

Each mark is one company we hold in Kentucky whose Google breakdown has been read, placed by its share of one and two star reviews. Synergy Home is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 5★ · around August 2024 · the company replied

    Guys work hard and very respectful. Whatever Jamie is paying, it’s not enough.

  • 5★ · around August 2024 · the company replied

    Nothing but professional for the entire experience.

  • 5★ · around August 2024 · the company replied

    Austin Goodlett was very professional & explained the situation that occurred clearly. He assured us that everything was operational.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • knowledgeable staff 5
  • efficiency 4
  • technician 3
  • solar panel appearance 3
  • company 2
  • electrical 2
  • great communication 2
  • system inspection 2
  • courteous crew 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Years in business

    “shingled roof has been around for over 100 years, and it has evolved very little in…”

  • Insured

    “pricing you can rely on. Licensed and Insured Feel confident knowing every job is…”

  • Licensed

    “honest pricing you can rely on. Licensed and Insured Feel confident knowing…”

Its website also mentions financing, 24/7 availability, better business bureau and licence number, but not in a sentence we can quote cleanly.

Elsewhere

  • It is also reviewed on Yelp and the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on Instagram and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Other installers around Lexington

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • Google publishes no street address for this company, so we cannot say which town it is based in. Lexington is the area its listing was returned for, not an address we hold.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

Do you run Synergy Home?

Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

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