The Solar Guys
Solar energy company · Johnston, RI
What the listing shows you
4.8★
34 Google reviews
What it doesn’t
6%
rated 1–2★
typical in Rhode Island, 2%
Newest review held
Jul 2026
newest held review last month
Google's rating breakdown · all 34 reviews
- Rated 1–2★
- 6%
- typical in Rhode Island, 2%
- Posted an update
- —
- we saw no owner post, which is not the same as none existing
- Replies to reviewers
- 9%
- of the 34 reviews we hold
Its one and two star share is 4 points above the typical installer in Rhode Island. Across Rhode Island, 10 of the 33 installers whose breakdown Google has published carry a higher share than this one.
The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 34 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.
On the Rhode Island ranking
No. 10 of the 13 rankable records in Rhode Island →
Ordered by the share of one and two star reviews, weighted by how many reviews stand behind it. It ranks review records, not workmanship.
Every company we hold in Rhode Island, on one axis
Each mark is one company we hold in Rhode Island whose Google breakdown has been read, placed by its share of one and two star reviews. The Solar Guys is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.
What reviewers said
1★ · around July 2026
Unfortunately, my experience with Ron completely changed once there was a problem. When we were shopping for solar, my husband repeatedly expressed that he did not want to deal with multiple companies if something ever went wrong. We actually passed on other solar companies for that very reason. While sitting on our deck during the sales process, Ron looked us in the eye and promised that if we ever had an issue with either the roof or the solar system, he would be our single point of contact and would make sure everything was taken care of. That promise was a major reason we chose Sunrun. Thr
1★ · around June 2026
I chose Sunrun because I wanted to avoid exactly the situation I am dealing with today. Before signing, I received proposals from several solar companies. One of my biggest concerns was having multiple subcontractors involved and being left in the middle if something went wrong. I specifically chose Sunrun because of its reputation and because I believed they would stand behind the entire project. I made my expectations very clear from the beginning: I wanted a company that would take ownership of the process and help resolve any issues that might arise in the future. Unfortunately, that has n
5★ · around September 2025 · the company replied
Just amazing, Ron! We have arrived!!! Our solar-panel system is up and running and we thank you and SUNRUN for everything! Ron, you by far, have been the kindest, most patient, and most knowledgeable sales representative we have ever dealt with! "Most knowledgeable" because what you didn't know, you didn't guess, you asked the questions on our behalf, and always circled back to us promptly and with a fine education. That's what will keep people coming back to you and referring others to you! Certainly, you should know that we plan on doing both in the near future! Never change, Ron! You have a
5★ · around August 2025 · the company replied
Thanks for helping me with the app today! The system is running good and saving me money
5★ · around August 2025 · the company replied
Ronald Donelly is very responsible; he really takes care of you as a costumer, I got my solar panels around 5 years ago and I still keep in contact with him if I have any doubts or questions; when a problem shows up he is always there for me to guiding me and helping me if I need to contact the costumer service.
Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.
What reviewers keep mentioning
- solar installation 6
- solar panels 5
- roof 3
- expectation setting 3
- no pressure 3
- responsive 2
- out of pocket 2
- lower electric bill 2
- thorough explanations 2
- tree removal 2
Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.
What the company says about itself
Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.
Financing
“of tax credits, incentives, and financing options ensures you maximize your return on…”
Warranty
“money with solar and get a 25-year warranty on your solar panels! THE SOLAR GUY…”
Its website also mentions free estimate, but not in a sentence we can quote cleanly.
Elsewhere
- It posts on Facebook. A page that stopped posting years ago tells you something a listing will not.
When they say they are open
- Sunday
- Closed
- Monday
- 7 AM to 10 PM
- Tuesday
- 7 AM to 10 PM
- Wednesday
- 7 AM to 10 PM
- Thursday
- 7 AM to 10 PM
- Friday
- 7 AM to 10 PM
- Saturday
- 7 AM to 10 PM
As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.
Other installers around Johnston
- CompanyRating breakdown1–2★Newest review held
The Solar RN™
5.0★ · 27 reviews
0%
No held review in 3 yearsTrusted Power Solutions
5.0★ · 20 reviews
0%
No held review in a yearApollo Energy USA
4.8★ · 9 reviews
0%
Newest held review 4 months old
Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.
What we don't know
- The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
- Google publishes no street address for this company, so we cannot say which town it is based in. Johnston is the area its listing was returned for, not an address we hold.
- We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
- We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.
Something wrong here? Tell us and a person will read it.
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Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.