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Castle Energy LLC

Solar energy company · Pleasantville, NJ

What the listing shows you

4.1★

55 Google reviews

What it doesn’t

20%

rated 1–2★

typical in New Jersey, 2%

Newest review held

Jul 2026

newest held review last month

Google's rating breakdown · all 55 reviews

Rated 1–2★
20%
typical in New Jersey, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
5%
of the 21 reviews we hold

Its one and two star share is 18 points above the typical installer in New Jersey. Across New Jersey, 41 of the 237 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 21 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in New Jersey, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in New Jersey whose Google breakdown has been read, grouped by their share of one and two star reviews. Castle Energy LLC is in the highlighted group.

What reviewers said

  • 1★ · around August 2024

    Cash deposit since 2023 not returned Sept 2023 did a cash contract with Castle Energy for my new home . Cancelled it in Oct 2023 . Gave them $11,409 cash and to date 6/16/2024 has not been returned . In good faith I have it to them . JR Castle promised a refund in 2023 in writing several times . In 2024 we have sent certified letters , Ignored. We have a letter from them stating by May 27 Th the deposit would be returned . It’s 6/19/2024 no money. They have been excluded to use large Solar Lenders. They owe many vendors. Roofers and so many more . Do not engage with this company . I could give
  • 1★ · around August 2024

    Don't answer the phones Takes months to schedule anything Every time you call, you will have to leave a voice-mail. Literally had to go to their physical location to get any assistance. Reached out a dozen times for same issue. They look like they are losing customers and buiesness so much, they might even close.
  • 1★ · around August 2024 · the company replied

    They put up solar panels and after the installation , I found out in two rooms none of the sockets in those rooms were working, electrician came and said that they used to long screws and much of hit the rooms on that floor. Been calling and they are not responding to me, so what am I supposed to do about the eight sockets? They were working before I got the solar panels.
  • 3★ · around August 2024

    My system came defective at first. It took 5 months for Castle Energy to get a new monitoring system and have a tech install it, which was prolonged because of Covid. Since then, it's been running fine. However, I referred a neighbor, and Castle Energy sent the referal check. However, it bounced, and I got a fee from the bank. After 3 months of calling, all I got was people dodging me and giving me false hope that it's "in the mail." Their customer service and referral program is awful and cost me my own money. Update: JR Castle, the owner, reached out to me and made right by the referal, so I
  • 5★ · around July 2026

    They were efficient, clean work and courteous. Everyone had a task and performed. The system operates 120%. Not one problem. I recommend them highly
  • 5★ · around March 2026

    My system installed 4 years ago , we’ve had a hard terrible winter, they can check my system remotely and give me peace of mind lets me know it’s all good. Called this morning, he the owner himself returned my called within 5 minutes! That’s service
  • 5★ · around August 2024

    Very well-run organization from the beginning of the process to the installation. Sales staff is knowledgeable about their products, their price was reasonable and the installation was quick and easy. They communicated every step of the way. Very professional. I would highly recommend.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • saving money 9
  • solar installation 9
  • electric 8
  • solar panel installation 8
  • project 6
  • installers 6
  • bill 5
  • communication 4
  • solar options 4
  • courteous staff 4
  • office staff 3
  • professional crew 3

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • Google also lists this company under electrical and roofing. A company that does both roofing and solar can handle the roof work a panel install often needs.

When they say they are open

Sunday
7 AM to 9 PM
Monday
7 AM to 9 PM
Tuesday
7 AM to 9 PM
Wednesday
7 AM to 9 PM
Thursday
7 AM to 9 PM
Friday
7 AM to 9 PM
Saturday
7 AM to 9 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers in New Jersey

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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