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Solar Installer GuildUnited States · independent

East Coast Solar

Solar energy company · Myrtle Beach, SC

What the listing shows you

4.1★

14 Google reviews

What it doesn’t

21%

rated 1–2★

typical in South Carolina, 6%

Newest review held

Aug 2023

no held review in 3 years

Google's rating breakdown · all 14 reviews

Rated 1–2★
21%
typical in South Carolina, 6%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
21%
of the 14 reviews we hold

Its one and two star share is 15 points above the typical installer in South Carolina. Across South Carolina, 17 of the 101 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 14 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in South Carolina, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in South Carolina whose Google breakdown has been read, grouped by their share of one and two star reviews. East Coast Solar is in the highlighted group.

What reviewers said

  • 1★ · around August 2020

    Mis wired my system provide little to no support and took 6 mo. to install.. Bait and switched my attic insulation( was supposed to be encapsulation they just sprayed foam everywhere) did a terrible job and made a mess that has voided my shingle warranty. Had to hire another solar electrician to install wires they missed when system went down.. Run from these guys may be suing soon. Ownership changed from Eastcoast solar pros to just Eastcoast solar. Run do not walk away from them

  • 1★ · around August 2019

    We met with the salesman the middle of September 2017, competed application for the 18 month zero interest, signed contract Oct 14, 2017 to install 43 panels. They took money from Green Sky account right after we were approved (Sept 22nd) and before we signed the contract. We thought it was part of the loan approval procedure and that the actual 18 months would begin after installation. Then they would not speak to us or green sky. It clearly states in the contract their services would be paid AFTER the installation and acceptance of the work. They also didn’t clarify that Santee Cooper doesn’

  • 1★ · around August 2019

    I can list half a dozen customers of this horrible company that have been ripped off or hung out to dry after having systems installed that do not come close to meeting the energy savings promised when systems were purchased. Promises to customers to give rebates and spiffs for referrals go unpaid to customers and requests for warranty service on installed projects go unanswered. Solar works but not with this company. All of the positive reviews I read about this company are manufactured by family, friends and co-workers of Ken, the owner of East Coast Solar.

  • 5★ · around August 2023

    He provided great services! The work was completed timely and professionally. I will recommend him to friends and neighbors.

  • 5★ · around August 2022

    Absolutely great to work with kenny is very professional and reasonable I will definitely be using him on my expansion very soon

  • 4★ · around August 2022

    I have a Solar Edge system installed two years ago by Accelerate Solar in Myrtle Beach. The inverter (12 year warranty) failed and had to be replaced. Accelerate Solar is out of business(??), so I contacted Titan Solar (who apparently has taken over what is left of Accelerate). They were less than helpful, so I contacted Ken at East Coast. He was on site the next day and contacted Solar Edge for a replacement inverter (no charge for the equipment). New inverter arrived on Monday afternoon and Ken installed it and had me back up and running Wednesday. If you have any problems with your solar sy

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

Elsewhere

  • It is also reviewed on the Better Business Bureau and Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

When they say they are open

Sunday
Closed
Monday
9 AM to 4:30 PM
Tuesday
9 AM to 4:30 PM
Wednesday
9 AM to 4:30 PM
Thursday
9 AM to 4:30 PM
Friday
9 AM to 4:30 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

Other installers around Myrtle Beach

1–2★3★4★5★gauge 0–20%typical here, 6%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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