Horizon PWR
Solar energy company · Twin Falls, ID
What the listing shows you
4.2★
22 Google reviews
What it doesn’t
18%
rated 1–2★
typical in Idaho, 4%
Newest review held
Aug 2023
no held review in 3 years
Google's rating breakdown · all 22 reviews
- Rated 1–2★
- 18%
- typical in Idaho, 4%
- Posted an update
- —
- we saw no owner post, which is not the same as none existing
- Replies to reviewers
- 95%
- of the 21 reviews we hold
Its one and two star share is 14 points above the typical installer in Idaho. Across Idaho, 8 of the 50 installers whose breakdown Google has published carry a higher share than this one.
The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 21 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.
Every company we hold in Idaho, on one axis
Each mark is one company we hold in Idaho whose Google breakdown has been read, placed by its share of one and two star reviews. Horizon PWR is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.
What reviewers said
1★ · around August 2023
I have had the worst experience with this company. They miscalculated the number of panels necessary for my home and after everything was installed and turned on they informed me that I needed to purchase 15 more panels! I will give them credit for discounting the price but now my loan payment is 180% what I was paying for power. Had the calculations been correct from the beginning I would not have purchased the system. In addition, there has been delay after delay. The original system failed the electrical inspection and I was left paying a loan payment and power payment during the hottest ti
1★ · around August 2022 · the company replied
I'm normally a very nice guy however dealing with this company really has brought out the worst in me I can't help but feel that I may have no choice but to contact those designed to protect consumers I really hope it doesn't have to come to that I can't for the life of me imagine how they became number one in customer and satisfaction this has been thee most difficult company I've ever had to deal with I guess that's what's to be expected when you pay a company tens of thousands of dollars for their services Horizon power is to solar what Joe Biden is to this country a disgrace and a complete
1★ · around August 2022 · the company replied
Salesman was great to work with. Panel install team showed up at the scheduled time and installed the panels. The electricians however no showed for the install. I was told they would be out the next day to complete the install, they proceeded to no show again. I waited 2 more days and never heard from them or from Horizon so I called to figure out what was going on. They set up another appointment for me for Wednesday of the next week, which the electricians proceeded to once again not show up to. I called Horizon that afternoon and they told me they couldn't get a hold of them and would get
4★ · around August 2022 · the company replied
Mike was very helpful at answering any questions or getting answers for us throughout the process. The process was done very quickly with getting our panels installed. There was some time delayed between the installation and the inspection. Due to scheduling issues between Idaho Power and Horizon it took a while before our system got to be turned on. There was some lack of communication about the status from Horizon during that time, but when we reached out to them everyone was very supportive. They were all determined to get us answers and get us results. Our system was up and running within
5★ · around August 2022 · the company replied
My wife and I were on the fence about getting solar panels installed. Once we met Michael we were sure that it was a smart investment. Michael made the process really easy for us to understand and had a solid presentation which explained everything in great detail. Anytime we had questions he replied back within a short time frame and always kept it professional no matter what time of the day. I highly recommend Horizon Power and specifically Michael to help get the process started! Will definitely recommend to family and friends!
5★ · around August 2022 · the company replied
Writing a long past due review, but I really wanted to get some time and experience beyond the initial install. So often reviews are posted before a person actually sees the benefits. I want to say that I went into the process without knowing a lot about Solar and I realize I still have a bit to learn, but I am surely seeing a favorable out come so far. Mike was really good to work with and went over and beyond what was called for as he made himself available to deal with every step of the install right up to the AP that keeps me informed about how the panels are performing. I have to say it i
Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.
What reviewers keep mentioning
- communication 5
- solar help 3
- solar panel installation 3
- number 2
- system 2
- investment 2
- electrical team 2
- inspection 2
- salesman 2
- install team 2
Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.
Other installers around Twin Falls
- CompanyRating breakdown1–2★Newest review held
RevoluSun Solar
4.8★ · 21 reviews · Post Falls, ID
5%
Newest held review last monthMagic Solar
5.0★ · 19 reviews · Jerome, ID
0%
Newest held review 9 months oldSunWise Solar Panel Maintenance
5.0★ · 19 reviews · Blackfoot, ID
0%
Newest held review this monthGarden City Solar Panel Experts
4.2★ · 10 reviews · Garden City, ID
20%
No held review in a yearSolar Tools USA
5.0★ · 5 reviews · Meridian, ID
0%
No held review in 3 yearsELIO Solar
4.0★ · 4 reviews · Idaho Falls, ID
25%
No held review in 2 years
Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.
What we don't know
- The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
- We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
- We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
- We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.
Something wrong here? Tell us and a person will read it.
Do you run Horizon PWR?
Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.