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Solar Installer GuildUnited States · independent

Independence Renewable Energy, LLC

Solar energy company · Sandwich, IL

What the listing shows you

4.6★

42 Google reviews

What it doesn’t

9%

rated 1–2★

typical in Illinois, 2%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 43 reviews

Rated 1–2★
9%
typical in Illinois, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
51%
of the 43 reviews we hold

Its one and two star share is 7 points above the typical installer in Illinois. Across Illinois, 51 of the 183 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 43 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Illinois, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Illinois whose Google breakdown has been read, grouped by their share of one and two star reviews. Independence Renewable Energy, LLC is in the highlighted group.

What reviewers said

  • 1★ · around April 2026

    This company was sub-contracted by my solar company to replace an inverter, and they left a sloppy mess where clean conduits were supposed to be. They were called out a second time to fix the first problem and they made things worse. I now have to perform my own conduit repairs to repair the damage done by their electricians.

  • 1★ · around December 2025

    I contacted them to repair a problem with our solar battery. They came out and changed out some fuses in the unit. It worked for about a week before the problem returned. I've been trying to contact them since then, over a month now, but they won't return my calls. If you can find another option that fits your needs you should go with that.

  • 1★ · around August 2025

    So, I have been patient with them. I know they did not install my system, but they were recommended by Generic for repairs. It took a bit a time, but I understand that they need to get panels similar to mine. I had damage from squirrels. But I asked them to add one more panel to make it 14 instead of 13 installed by the original company. I was quoted to replace one bad panel and add a “14th panel”. I get maybe they could not fix the “13th” panel. That’s fine, But I have no communication from Eric about why they couldn’t used my “13th panel and used the additional 14th because they found that t

  • 5★ · around July 2026

    I live in northwest Indiana and the company that installed my solar went out of business right after installed it. Had no problem with it for three years, be I noticed the output was not what it was in the beginning ,it was very low. I called generac and they told me what the problem was. I contacted independent solar and they came out and fixed what they could and ordered the parts for the rest. Good service nice people to deal with.

  • 5★ · around May 2026

    From my initial phone conversation with Eric and Jen, I knew I had found the right company to do my detach and reset. Had nothing but problems with first company I dealt with and was discouraged that I may not have much luck with the process. Jen was attentive and returned all my calls. I stopped in and spoke with Norm and Jen and got the information I needed. It’s hard to find a company that truly cares about customer service, but IRE came through for us. Thanks again! Would highly recommend for anyone with solar needs.

  • 5★ · around May 2026

    Got our battery backup back up and running

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar system repair 5
  • reasonable cost 4
  • responsiveness 3
  • timeliness 3
  • panel placement 2
  • transparent and honest 2
  • polite staff 2
  • quality installation 2
  • generac 2
  • professional installers 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Warranty

    “company with the best price and warranty for what we wanted. We are VERY…”

Its website also mentions family owned and established, but not in a sentence we can quote cleanly.

Elsewhere

  • It posts on Instagram, X and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
8 AM to 5:30 PM
Tuesday
8 AM to 5:30 PM
Wednesday
8 AM to 5:30 PM
Thursday
8 AM to 5:30 PM
Friday
8 AM to 5:30 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

Other installers around Aurora

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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