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Koala Solar

Solar energy company · Austin, TX

What the listing shows you

4.6★

10 Google reviews

What it doesn’t

10%

rated 1–2★

typical in Texas, 2%

Newest review held

Aug 2025

no held review in a year

Google's rating breakdown · all 10 reviews

Rated 1–2★
10%
typical in Texas, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
30%
of the 10 reviews we hold

Its one and two star share is 8 points above the typical installer in Texas. Across Texas, 246 of the 728 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 10 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Texas, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Texas whose Google breakdown has been read, grouped by their share of one and two star reviews. Koala Solar is in the highlighted group.

What reviewers said

  • 1★ · around August 2025

    I have been trying to contact for the past 8 weeks. No answers. Now there main line is no good. Can someone contact me about this. The installation is complete and I need to talk to them about some promises.
  • 5★ · around August 2025

    They were friendly and professional! Quick to respond and get the job done! Recommended their services
  • 5★ · around August 2025

    We were installed by Koala Solar, and all I can say is, wow, what a company. This is our third time installing solar, and this experience was by far the best we've had. Other solar companies, take note: no pushy sales reps, super efficient with all the approvals, fast turnaround time, and an amazing installation on the day. They tidied up the place perfectly—there wasn’t a screw loose or any rubbish left behind. It was such a tidy job. We’ve already recommended them to our kids, who are looking to get solar, and will be recommending them to anyone who asks us in the San Jose area.
  • 5★ · around August 2025

    We got quotes from other companies before finding Koala Solar. They were the best in every way, a truly great company. ⭐⭐⭐⭐⭐

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • installation 3
  • team 3
  • solar panels 3
  • solar installation 2
  • customer care 2
  • quick response 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

When they say they are open

Sunday
Closed
Monday
9 AM to 7:30 PM
Tuesday
9 AM to 7:30 PM
Wednesday
9 AM to 7:30 PM
Thursday
9 AM to 7:30 PM
Friday
9 AM to 7:30 PM
Saturday
9 AM to 4 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Belton

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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