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Modern Mill Solar

Solar energy company · Lombard, IL

What the listing shows you

3.3★

52 Google reviews

What it doesn’t

42%

rated 1–2★

typical in Illinois, 2%

Newest review held

Aug 2024

no held review in 2 years

Google's rating breakdown · all 52 reviews

Rated 1–2★
42%
typical in Illinois, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
80%
of the 5 reviews we hold

Its one and two star share is 40 points above the typical installer in Illinois. Across Illinois, 11 of the 183 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 5 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Illinois, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Illinois whose Google breakdown has been read, grouped by their share of one and two star reviews. Modern Mill Solar is in the highlighted group.

What reviewers said

  • 1★ · around August 2024

    Modern Mill is a non-responsive company to deal with. I have been trying for months to get someone to get back with me our issues we are having with our system that they installed over two years ago. Right now we are only able to use one of the two solar array's that they installed because the first array has some type of electrical issue because it keeps popping the breaker. The add on generator that was installed was supposed to have a WiFi chip in it so that we could monitor it from the app on our cell phones, that has not been addressed. When they first did the install it took them over si
  • 1★ · around August 2022 · the company replied

    Started this process back on 10/14/21. Bernie Glavin was great to us and promised our solar panels would be installed and fully operational by 12/31/2021. I have called repeatedly to Modern Mill and all I get is a run around from the customer service. I have been told several stories that were not true. The reason for my concerns is because the tax credit made this sound very promising. The credit reduces in 2022 from what I was told during the sales presentation. Not happy so far with Modern Mill Solar As of 3/31/22 solar system is still not producing. This company will not help to make sure
  • 5★ · around August 2022 · the company replied

    They did a great job with the install. Joseph had a great crew Osvaldo, Kyle and La Rhonda cleaned up everything. Had acouple obstacles to overcome but everything worked out fine. Now just waiting on the electrician to come and hook up to get some free power😁 …
  • 5★ · around August 2022 · the company replied

    I've had a unique experience working with this company. I enjoyed the interaction with the sales person who was able to inform me that my house was able to produce enough solar given the conditions although I had to remove one tree. The installation went flawless and quick thanks to Joseph and Oz. Once the panels were up I had to wait a while due to the holidays and the huge volume this company is doing in the state of Wisconsin. Today Modern Mill sent out a friendly, professional electrician, Michael Wheeler, who spent all day alone installing the inverter and other hardware outside of my hou
  • 5★ · around August 2021 · the company replied

    These guys have been great! After trying to meet with a different company for solar panels, Modern Mill came through when the other company did not. Modern Mill sent a great person, Bernie Glavin, to come and sit with us and walk us through the whole process. He explained everything in great detail and alleviating any concerns and making sure we understood everything about the process. Then for the install we had some really great guys. They were super professional and great. Very respectful young men. They were quick and efficient and super courteous and nice. Thanks to Daniel, Tyler, Joe, an

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar panel installation 10
  • kind staff 6
  • inspection 5
  • contract signing 4
  • electrician 4
  • answering questions 4
  • clean up 3
  • loan 3
  • quick setup 3
  • salesman 2
  • timeliness 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • It is also reviewed on the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

When they say they are open

Sunday
Closed
Monday
8 a.m. to 6 p.m.
Tuesday
8 a.m. to 6 p.m.
Wednesday
8 a.m. to 6 p.m.
Thursday
8 a.m. to 6 p.m.
Friday
8 a.m. to 6 p.m.
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Other installers around Elk Grove Village

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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