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Neighborhood Sun

Solar energy company · North Bethesda, MD

What the listing shows you

4.6★

192 Google reviews

What it doesn’t

8%

rated 1–2★

typical in Maryland, 1%

Newest review held

Jul 2026

newest held review this month

Google's rating breakdown · all 192 reviews

Rated 1–2★
8%
typical in Maryland, 1%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
70%
of the 192 reviews we hold

Its one and two star share is 7 points above the typical installer in Maryland. Across Maryland, 29 of the 111 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 192 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Maryland, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Maryland whose Google breakdown has been read, grouped by their share of one and two star reviews. Neighborhood Sun is in the highlighted group.

What reviewers said

  • 1★ · around July 2026

    We sold our home almost 4 months ago and have been trying to cancel ever since, I can't get through on the phone and they've stopped responding to email, meanwhile I'm still getting invoices.
  • 1★ · around May 2026 · the company replied

    Rep walking through neighborhoods doesn’t know what he is even selling. Straight lied over and over again about I would not receive a bill from Neighborhood Sun but terms and conditions clearly outline that BGE bill would be lessened by what solar I used and I would then be billed by Neighborhood Sun for that usage at the discounted rate which could be as little as 5% NOT the “guaranteed” 25% he claimed. Might not be a bad program but reps either really really wrong or lying make it a big no for me.
  • 1★ · around April 2026 · the company replied

    No appreciable savings after signing up months ago. Just a second bill to pay. I have requested to terminate service and it can’t come soon enough.
  • 3★ · around August 2025

    I had a lot of difficulty getting in touch with a human being to figure out how to discontinue my service. (We moved) But maybe because I put this terrible review on Google Maps??, the president of Neighborhood Sun contacted me and made it all better. I have faith , he's gonna work to correct the problem... And i've up to my stars to 3. The lesson is if you move, don't just contact your electrical supplier, .Contact neighborhood, sun as far in advance as you can because of the 3 month delayed billing cycle.
  • 5★ · around July 2026

    Simple to sign up, good discount and love to get solar while supporting the community! After a few months I had some questions about how the billing works (it's a little complicated). Got an answer by email within a day that cleared everything up.
  • 5★ · around July 2026

    Great concept, great savings on my electricity bill.
  • 5★ · around July 2026

    I had questions about consolidated billing so I called customer service. I got the “All customer service reps are on calls. You can wait on hold or send us an email.” Reluctantly, I sent an email. Within an hour, to my surprise, I got an email back from Juliana. Friendly, professional and requesting that I send her my BGE bill. I did that and she promptly responded with explanations. I was pleasantly surprised by the friendliness and promptness!

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • billing 50
  • renewable energy 15
  • responsive staff 11
  • community solar 10
  • solar farm 9
  • quick response 7
  • saving money on utility bills 6
  • cancellation process 4
  • solar credits 4
  • no roof panels 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

    Its website also mentions warranty and years in business, but not in a sentence we can quote cleanly.

    Elsewhere

    • It is also reviewed on the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
    • It posts on LinkedIn, X, Instagram, YouTube and Facebook. A page that stopped posting years ago tells you something a listing will not.

    When they say they are open

    Sunday
    Closed
    Monday
    9:30 AM to 5:30 PM
    Tuesday
    9:30 AM to 5:30 PM
    Wednesday
    9:30 AM to 5:30 PM
    Thursday
    9:30 AM to 5:30 PM
    Friday
    9:30 AM to 5:30 PM
    Saturday
    Closed

    As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

    Who Google shows alongside them

    Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

    Other installers around Rockville

    What we don't know

    • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
    • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
    • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

    Something wrong here? Tell us and a person will read it.

    Do you run Neighborhood Sun?

    Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

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