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Nexamp

Solar energy company · New York, NY

What the listing shows you

3.9★

86 Google reviews

What it doesn’t

27%

rated 1–2★

typical in New York, 2%

Newest review held

Jul 2026

newest held review this month

Google's rating breakdown · all 86 reviews

Rated 1–2★
27%
typical in New York, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
82%
of the 22 reviews we hold

Its one and two star share is 25 points above the typical installer in New York. Across New York, 25 of the 247 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 22 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in New York, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in New York whose Google breakdown has been read, grouped by their share of one and two star reviews. Nexamp is in the highlighted group.

What reviewers said

  • 1★ · around August 2025 · the company replied

    I think it is so stupid to have two light bills When I first signed up it wasn’t doing anything to help with the light bill I called National Grid up told them I wanted only National Grid I thought that I was only with National Grid then I get a phone call saying I had a credit put to my National Grid Bill Well it really wasn’t a credit They credit the first time 15. And some change I looked at my National Grid Bill yes I had a Credit of $15 and some change but in turn I had to pay a bill from Nexamp $15 and some on change I got another bill saying that Zi had gotten $16 and some on change in
  • 1★ · around August 2025 · the company replied

    If I could give less them less than 1 star I WOULD... I was a customer. The cost increased every month. So decided to cancel the service. I had a $574.65 credit on my National Grid bill that was wiped out. Statement reads "VDER Returned Banked Credit to Host". National Grid states they have no control. The credit went back to Nexamp. I called Nexamp and they state it is National Grid kept the credit. A huge Merry go Round. Do yourself a favor and run away from NEXAMP as fast as you can!!! I have all the documentation to prove my point. I don't expect any response from these guys.
  • 1★ · around August 2025 · the company replied

    Customer service is NONEXISTENT!! I dont have a log-in for my account, and I'm UNABLE TO UNSUBCRIBE from the service. They are forcing me to pay them when I dont want to. I have called only to be hung up on, and the emails go unanswered. A lot of BS for little to NO savings!!!!. You will pay these robots money for 10 dollars of "savings" total scam!! TOTAL SCAM!!!!!!!!! (WOULD GIVE ZERO STARS IF I COULD!!)
  • 5★ · around July 2026 · the company replied

    Great customer service while dealing with a billing issue. Rep was very patient while dealing with two senior citizens lack of computer savy.
  • 5★ · around April 2026 · the company replied

    I have been with Nexamp for about 8 months and have been very pleased with them. Their program and information are clear. I like helping the environment and saving $$$ at the same time. I highly recommend them.
  • 5★ · around August 2024 · the company replied

    Giant misunderstanding with most of these negative reviews same with the BBB (Unreliable source) reviews I’ve seen. First of all, Nexamp is not a third party supplier so any rate increases you experience are generally always from your utility company. Second, it takes a few billing cycles before you start to see credits showing up on your bill which are paid back at a 10-15% discount. Third, do some research on how community solar works before automatically assuming that a legitimate program is a scam. Most people would rather jump to conclusions instead of taking the time to truly understand

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • discount 7
  • utility bill savings 7
  • clean energy 6
  • informative staff 3
  • no hidden fees 3
  • no contract 3
  • online bill pay 2
  • no maintenance costs 2
  • local solar farm 2
  • community solar 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

When they say they are open

Sunday
Closed
Monday
8:30 AM to 6:30 PM
Tuesday
8:30 AM to 6:30 PM
Wednesday
8:30 AM to 6:30 PM
Thursday
8:30 AM to 6:30 PM
Friday
8:30 AM to 6:30 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

Other installers around Paramus

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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