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Solar Installer GuildUnited States · independent

Phoenix Energy

Solar energy company · Hackensack, NJ

What the listing shows you

4.8★

34 Google reviews

What it doesn’t

6%

rated 1–2★

typical in New Jersey, 2%

Newest review held

Aug 2024

no held review in 2 years

Google's rating breakdown · all 34 reviews

Rated 1–2★
6%
typical in New Jersey, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
50%
of the 34 reviews we hold

Its one and two star share is 4 points above the typical installer in New Jersey. Across New Jersey, 95 of the 237 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 34 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in New Jersey, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in New Jersey whose Google breakdown has been read, grouped by their share of one and two star reviews. Phoenix Energy is in the highlighted group.

What reviewers said

  • 1★ · around August 2024

    If I was able to give 0 stars I would. They told me my over 30 year old roof did not need to be replaced. My rood started leaking only 3 months after the solar panels were installed. The ceiling in my dining room has collapsed in 2 places. I would totally recommend not using this company.

  • 1★ · around August 2023

    Highly recommend to stay away from Chris - overpromising, committing to savings that do not really happen, not following up, disappearing. Seems like they just wanted to get the business and once they did, that was it. No support, ignoring calls, and texts, stay away, I wish I had.

  • 5★ · around August 2022 · the company replied

    My husband and I decided to go solar and take advantage of the Government incentives while they last which make it a lot cheaper , if not free and at the same time, we are doing our share to conserve the Earth by using a cleaner source of energy. We sat through many presentations from different solar companies and we decided to go on the higher end company because throughout the process we found out that we needed to get our roof replaced and that company could take care of both. On the day that we were about to sign, the sales rep changed the terms and we had to back out. We stated thinking t

  • 5★ · around August 2022

    Recently hired this company they were amazing. Fully transparent from the moment we started. Answered any questions we had no matter whatever the time. Justin was my point of contact and he was just awesome.

  • 5★ · around August 2022

    Super hesitant to get solar. I have heard nightmare situations from friends. However, we took a chance and I am happy we did. Justin and the team were professional, understanding and patient. It's been 11 months install and I am enjoying our 3 dollar a month electric bill. My only warning is to stay on top of your electric provider. They are very slow with moving you over.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • savings 12
  • solar panels 9
  • easy process 4
  • caring representatives 4
  • answering questions 4
  • lower power bill 4
  • roof replacement 3
  • solar benefits 2
  • solar decision 2
  • communication 2
  • installation team 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Financing

    “the payment plan is completed. 6. Financing options Because domains are one-of-a-kind and…”

  • Warranty

    “guarantee HugeDomains provides a 100% satisfaction guarantee on every domain name that we sell…”

  • Established

    “the domain Safe and secure shopping Since 2005, we've helped thousands of people get…”

When they say they are open

Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers in New Jersey

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • The website on this company's Google listing now resolves to a domain-sale page, so we do not link it. That may mean the company has stopped trading, or only that it let a domain lapse.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

Do you run Phoenix Energy?

Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

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