Pure Energy
Solar energy company · Waco, TX
What the listing shows you
3.6★
104 Google reviews
What it doesn’t
36%
rated 1–2★
typical in Texas, 2%
Newest review held
Nov 2025
newest held review 9 months old
Google's rating breakdown · all 104 reviews
- Rated 1–2★
- 36%
- typical in Texas, 2%
- Posted an update
- —
- we saw no owner post, which is not the same as none existing
- Replies to reviewers
- 0%
- of the 104 reviews we hold
Its one and two star share is 34 points above the typical installer in Texas. Across Texas, 52 of the 728 installers whose breakdown Google has published carry a higher share than this one.
The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 104 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.
Every company we hold in Texas, on one axis
45%
12%
9%
15%
19%
none
1–5%
6–10%
11–20%
over 20%
Every company we hold in Texas whose Google breakdown has been read, grouped by their share of one and two star reviews. Pure Energy is in the highlighted group.
What reviewers said
1★ · around November 2025
I am writing to express regret and dissatisfaction with my experience as a customer of Pure Energy. Before I decided to go solar, my monthly energy expenses were approximately $100. However, after installing the solar panels, my energy costs remained at $100 per month, and I now incur an additional $138 monthly payment for the solar panels. Essentially, my energy costs have more than doubled since I chose Pure Energy. My unfortunate journey with Pure Energy started with Brad, an aggressive and dishonest salesperson. Brad confidently assured me that signing up for solar with Pure Energy was a n
1★ · around October 2025
A sales person just came knocking on my door at 930 At night trying to sell a plan! This is unacceptable. Your company doesn’t take no for an answer. I have an NO soliciting sign by my door. They do not care.
1★ · around September 2025
I had Pure Energy solar installed at my house in 2022. Most people think about solar they think about saving money and contributing to the health of the environment. Those were my reasons for getting solar. I have been extremely dissatisfied with my experience with Pure Energy solar systems performance. I’m not sure if they under sold me panels, but I did not receive what I think is the adequate amount of panels to produce a credit on my bill to where I wouldn’t have to pay an overage. Not only do I have a loan payment on my solar of $150 a month but I also pay an overage of 101 to 150 a month
3★ · around August 2024
The service was great. The panels did save us money the first 6 months we had them, but now our bills are the same price they were before and we have to pay the loan off as well.
5★ · around September 2025
Today I received excellent help from one of the people who works here. He was very kind and helped me with things I knew he might not be able to help with, but he still helped me. He showed me where I needed to go and gave me some guidance. I might even take the bread I have and give it to him because he's such a wonderful person. His name is Matthew, and he's a very, very good person who helps people. I'm so happy and grateful that he came here. He came to look at my bread, but when he saw what I had, he offered to help me a lot. He's a very good person, and I recommend him to anyone who does
5★ · around August 2025
I recently had solar panels installed by pure energy , and I couldn’t be happier with the entire experience. From the very first consultation to the final installation, the team was professional, knowledgeable, and incredibly helpful. They took the time to explain all of my options, answered every question thoroughly, and provided a customized solution that fit both my energy needs and budget. The installation process was smooth and efficient — the crew showed up on time, worked diligently, and left everything clean and tidy. I was especially impressed with how they handled the permitting and
5★ · around August 2025
Not only am I saving money on my electricity bill, but I also feel great knowing I’m reducing my carbon footprint. The system has been performing even better than expected, and the monitoring app makes it easy to track my energy production. If you’re considering solar, I highly recommend this company. They truly care about their customers and deliver top-quality service!
Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.
What reviewers keep mentioning
- saving money 11
- local company 8
- easy process 4
- energy bill savings 3
- helpful team 3
- system performance 2
- easy to talk to 2
- electricity rates 2
- solar education 2
- no pressure sale 2
Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.
When they say they are open
- Sunday
- Closed
- Monday
- 8 AM to 8 PM
- Tuesday
- 8 AM to 8 PM
- Wednesday
- 8 AM to 8 PM
- Thursday
- 8 AM to 8 PM
- Friday
- 8 AM to 8 PM
- Saturday
- Closed
As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.
Who Google shows alongside them
Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.
- Integrity Solar Inc.5.0★ · 7
- SolarWaco4.6★ · 20
- Green Solar Savings5.0★ · 2
- Redemption Solar Power1.0★ · 2
The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.
Other installers around Waco
- CompanyRating breakdown1–2★Newest review held
Solar CenTex
4.7★ · 118 reviews · Harker Heights, TX
6%
Newest held review this monthSolarWaco
4.6★ · 20 reviews · McGregor, TX
10%
Newest held review 6 months oldIntegrity Solar Inc.
5.0★ · 7 reviews
0%
No held review in a yearSolar Power Systems Waco
5.0★ · 6 reviews
0%
No held review in 3 years
Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.
What we don't know
- The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
- We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
- We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
- We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.
Something wrong here? Tell us and a person will read it.
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