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Solar Flex

Solar energy company · Newark, NJ

What the listing shows you

4.7★

13 Google reviews

What it doesn’t

8%

rated 1–2★

typical in Newark, 0%

Newest review held

Aug 2024

no held review in 2 years

Google's rating breakdown · all 13 reviews

Rated 1–2★
8%
typical in Newark, 0%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
0%
of the 5 reviews we hold

Its one and two star share is 8 points above the typical installer in Newark. Across New Jersey, 83 of the 237 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 5 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Newark, on one axis

0% rated 1–2★20%

Each mark is one company we hold in Newark whose Google breakdown has been read, placed by its share of one and two star reviews. Solar Flex is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around August 2024

    Solar Flex LLC charged me $2500 to install EV charger at my home as part of contract for solar panel installation through SunPower. While the panels installation completed in December 2022 and went operational in February 2023, there is no update on EV charger installation and have been taking me in circles till date. I'm sure they'll lose the trust of the customers and lose their business down the line. I expect the team to be more responsible and accountable to carry out their operations/commitments to build reputation. Beware! I request others to make note of this before engaging with them
  • 5★ · around August 2024

    Absolutely stellar service! Their reps are knowledgeable, honest, and set very realistic expectations for what to anticipate by going solar. I had so many other solar guys tell me what they thought I wanted to hear or beat around the bush and that only led to more frustration. But the guys at Solar Flex told me exactly what I needed to know you make an informed decision and I HIGHLY recommend them to folks in the New Jersey area.
  • 5★ · around August 2024

    Solar Flex reached out to me in February and offered a "no credit" option when I told them that Sunrun rejected me. They told me they didn't even need to run my credit at all, which was hard to believe, to say the least. I was skeptical all the way until the install day. Sure enough, they never once ran my credit, and I have solar panels now. I'm happy to know that it wasn't a scam lol I'm actually saving money
  • 5★ · around August 2024

    Solar Flex is the best and the staff was very knowledgeable. The gentleman who came to my house explained everything to me in clear, concise language, he didn't confuse me, and he justified every cent of the cost of the system and made sure that I understood exactly what is and what isn't included. They included an EV Charger in the deal at my request, and still managed to save me money! I couldn't be happier! Thank you Solar Flex!

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar panels 4
  • money 3
  • clear explanations 3
  • informative staff 3
  • february 2
  • realistic expectations 2
  • saving money 2
  • professional team 2
  • courteous team 2
  • ev charger 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Licensed

    “Solar Possible. SolarFlex provides licensed, professional contracting services…”

Elsewhere

  • It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
10 AM to 7 PM
Tuesday
10 AM to 7 PM
Wednesday
10 AM to 7 PM
Thursday
10 AM to 7 PM
Friday
10 AM to 7 PM
Saturday
10 AM to 6 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Other installers around Newark

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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