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Southern Energy Water & Air

Solar energy equipment supplier · Chattanooga, TN

What the listing shows you

4.5★

105 Google reviews

What it doesn’t

12%

rated 1–2★

typical in Tennessee, 3%

Newest review held

Jul 2026

newest held review last month

Google's rating breakdown · all 105 reviews

Rated 1–2★
12%
typical in Tennessee, 3%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
79%
of the 105 reviews we hold

Its one and two star share is 9 points above the typical installer in Tennessee. Across Tennessee, 15 of the 53 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 105 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Tennessee, on one axis

0% rated 1–2★100%

Each mark is one company we hold in Tennessee whose Google breakdown has been read, placed by its share of one and two star reviews. Southern Energy Water & Air is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around April 2026

    I called SEWA for water testing. The phone system is AI generated so, I did not leave a message. Nonetheless, I got a call back from Melissa who scheduled for Russell to come out next day. I made sure I was available but, Russell never showed. I called & left a VM for Melissa on the AI system advising of the situation and hoping to reschedule. Five days later, I have yet to receive a call back and still no water test. No further interest in doing business with this company.
  • 1★ · around October 2025 · the company replied

    I'm not sure what happened to this company!! I have tried calling several times and left a message with the same lady's voice-mail under every option. I purchased my system several years ago and service WAS really good and NOW it's vanished. Customer service is not like it use to be. God bless this country!
  • 1★ · around August 2025 · the company replied

    I paid $8,000 to have the wrong water filtration system installed by this company. No, really, Southern Energy Water and Air came to my farm house in spring 2020. We are on a well system, not city water. Their tests showed high mineral content in our water. We could also see discoloration to the porcelain in our toilets and sinks, our white laundry was a not so white, and there was build up around our faucets. They recommended a whole house filtration system. As a certified Rainsoft dealer, we trusted them and they installed an $8,000 system including a whole house filter, water softener, UV l
  • 5★ · around March 2026

    Russell and his employee, Ezra, are always quick to respond to my questions. I purchased a whole house water filtration system and a reverse osmosis unit under our kitchen sink few months ago. It took a few hours to install and we have really enjoyed the system since installation.
  • 5★ · around October 2025 · the company replied

    This is a wonderful company and a great product. The technician Logan was very informative and helpful.
  • 5★ · around August 2025 · the company replied

    Southern's plumbing services are the best! The response time was super quick, the estimates were accurate and honest, the communicated concerns and resolutions, the cost was reasonable, and the work was superbly done. My clogged drains were resolved, my pipes were replaced, and the whole bathroom installation made the bathroom one of my favorite rooms in my house! Now I know who to turn to! I give my highest recommendation!

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • cleanliness 8
  • rainsoft equipment 5
  • reverse osmosis unit 4
  • friendly people 3
  • efficient staff 3
  • water filtration system 3
  • work quality 2
  • installers 2
  • scheduling 2
  • water system installation 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Warranty

    “all of our work with a one year warranty on all labor. We also use only…”
  • Licensed

    “or business. That's why our team of licensed technicians are here to help with…”

Its website also mentions 24/7 availability, but not in a sentence we can quote cleanly.

Elsewhere

  • It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on YouTube, Facebook and X. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
9 AM to 9 PM
Tuesday
9 AM to 9 PM
Wednesday
9 AM to 9 PM
Thursday
9 AM to 9 PM
Friday
9 AM to 9 PM
Saturday
9 AM to 9 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

  • Wellness Water Filtration Systems5.0★ · 1
  • Culligan Water Conditioning of Chattanooga, TN5.0★ · 9
  • Purity Drinking Water5.0★ · 16
  • Southern Comfort Heating & Air LLC5.0★ · 160
  • Luv-Green Solutions2.8★ · 18

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Chattanooga

1–2★3★4★5★gauge 0–20%typical here, 3%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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