Sunrun
Solar energy company · Londonderry, NH
What the listing shows you
4.5★
27 Google reviews
What it doesn’t
11%
rated 1–2★
typical in the Bedford area, 0%
Newest review held
Aug 2026
newest held review this month
Google's rating breakdown · all 27 reviews
- Rated 1–2★
- 11%
- typical in the Bedford area, 0%
- Posted an update
- 8 months ago
- the company posting to its own Google profile
- Replies to reviewers
- 44%
- of the 27 reviews we hold
Its one and two star share is 11 points above the typical installer in the Bedford area. Across New Hampshire, 4 of the 43 installers whose breakdown Google has published carry a higher share than this one.
The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 27 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.
On the New Hampshire ranking
No. 12 of the 12 rankable records in New Hampshire →
Ordered by the share of one and two star reviews, weighted by how many reviews stand behind it. It ranks review records, not workmanship.
Every company we hold in the Bedford area, on one axis
Each mark is one company we hold in the Bedford area whose Google breakdown has been read, placed by its share of one and two star reviews. Sunrun is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.
What reviewers said
1★ · around August 2025 · the company replied
This is the worst company to deal with. When I bought my home, it had panels on it. I asked Sunrun for a flyer/pamphlet or something to give me info on my panels.. They had nothing. Then I sold my home, paid them an inordinate amount of money to pay in full the lease per sale, transfer of service was in place, autopay was off.... and they still took money for the lease + connection fee out of my account! Now I am on the phone with them trying to rectify this and I'm getting asked "Well, did you contact us after the payment was taken out?" Sir, what do you think I am doing right now? Additional
1★ · around August 2024 · the company replied
Had solar panels installed via Vivent solar, sunrun bought them. Although every time I call sunrun, no one can find my account. Need help!!!!!!!
1★ · around August 2023 · the company replied
After almost two years the corporate office finally refunded my deposit. Their ethics leave a lot to be desired. They lied to me by saying they had to have a special meeting , they had to research, its been so long that they would have to " send a check, not credit credit my card" I can not review their product but I can review the shady business dealings with the corporate office. It's a Christmas miracle, they credited my card $500 dollars.
5★ · around August 2026
We were ‘t in the market for solar but Michael knocked at our door and after talking with him, we just felt like it made sense to move forward with him and Sunrun and adding the solar. Michael was personable, very knowledgeable, easy to talk to, not high pressure and brought along alot of information that helped us make our decision.
5★ · around August 2024 · the company replied
Just had a meeting with Yan, he did a great presentation and answered all of our questions. He was so kind and helpful! Can’t wait to move forward in the process.
5★ · around August 2018
I just had my system installed this week. Josh my Vivint rep guided me through the process in a way that not only provided me with all the information I needed but was extremely thoughtful and considerate. Vivint's approach and method are the best out there. They provided for me the perfect solution that I could not find with the other solar companies. Their financing option is the most realistic and simple to apply for. So far, I am extremely satisfied.
Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.
What reviewers keep mentioning
- install 9
- answering questions 7
- vivint 5
- system 3
- meeting 2
Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.
What the company says about itself
Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.
Warranty
“of contract, 5 year roof penetration warranty, 24/7 system monitoring Who…”
Free estimate
“Enter your zip to start your free quote Do you own your home? Yes No Next…”
24/7 availability
“full service for life with 24/7 monitoring Sunrun Subscription Plan…”
Elsewhere
- It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
- It posts on Pinterest, X, LinkedIn, Instagram and Facebook. A page that stopped posting years ago tells you something a listing will not.
When they say they are open
- Sunday
- 10 AM to 6:30 PM
- Monday
- 9 AM to 10 PM
- Tuesday
- 9 AM to 10 PM
- Wednesday
- 9 AM to 10 PM
- Thursday
- 9 AM to 10 PM
- Friday
- 9 AM to 10 PM
- Saturday
- 9 AM to 10 PM
As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.
Who Google shows alongside them
Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.
- Sunrun Solar NH2.6★ · 5
- Sunergy Solutions, LLC5.0★ · 109
- Sunup Solar4.9★ · 48
Other installers around Bedford
- CompanyRating breakdown1–2★Newest review held
ReVision Energy
4.9★ · 38 reviews · Enfield, NH
0%
Newest held review last monthSeventh Gen Solar
4.6★ · 18 reviews · Bow, NH
11%
Newest held review 3 months oldIronwood Home Solutions
5.0★ · 13 reviews
0%
Newest held review this monthNet Meter NH Solar
5.0★ · 13 reviews · Exeter, NH
0%
No held review in 3 yearsGreen Sun Energy
5.0★ · 11 reviews · Somersworth, NH
0%
No held review in a yearBright Spot Solar
3.5★ · 8 reviews · Farmington, NH
38%
No held review in 2 years
Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.
What we don't know
- The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
- We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
- We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.
Something wrong here? Tell us and a person will read it.
Do you run Sunrun?
Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.