Sunrun
Solar energy company · San Diego, CA
What the listing shows you
3.6★
33 Google reviews
What it doesn’t
36%
rated 1–2★
typical in California, 1%
Newest review held
Aug 2026
newest held review this month
Google's rating breakdown · all 33 reviews
- Rated 1–2★
- 36%
- typical in California, 1%
- Posted an update
- —
- we saw no owner post, which is not the same as none existing
- Replies to reviewers
- 100%
- of the 22 reviews we hold
Its one and two star share is 35 points above the typical installer in California. Across California, 100 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.
The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 22 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.
Every company we hold in California, on one axis
48%
13%
10%
13%
15%
none
1–5%
6–10%
11–20%
over 20%
Every company we hold in California whose Google breakdown has been read, grouped by their share of one and two star reviews. Sunrun is in the highlighted group.
What reviewers said
1★ · around August 2026 · the company replied
Worst solar company if you see them run!!
1★ · around August 2026 · the company replied
the guy came out and was a fast talker, had more questions than answers, and said he would email me the proposal. after 3 days did not get a proposal so i called him 3 times and texted, still no reply, then i called the office and they said they dont do ground mounts. i had told them i wanted a GM on the initicial contact and they said no problem. complete greasy feeling, dont use them.
1★ · around July 2026 · the company replied
We just recently had sun run install panels on our house I'm just hoping their as free as the sales guy said they were but we are already having issues the breaker keeps popping and there's still a bag hanging from the new panel with parts inside it
5★ · around March 2026 · the company replied
I’ve had my system for 4 years now and the service is working great. Some of neighbors have struggled with companies that went out of buisness and I’m happy to say it was worth every penny. It’s so easy works great never had an issue. So happy
5★ · around March 2026 · the company replied
Everything has went really smooth from start to finish. We have no complaints with the project. Solar was installed quickly and everything looks great.
5★ · around March 2026 · the company replied
Wonderful experience all around thank you Sunrun
Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.
What reviewers keep mentioning
- email 3
- calls 3
- smooth process 3
- quick installation 3
- soliciting 2
- bill 2
- ease of use 2
- solar installation 2
- house 2
- project 2
Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.
What the company says about itself
Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.
Warranty
“of contract, 5 year roof penetration warranty, 24/7 system monitoring Who…”
Free estimate
“Enter your zip to start your free quote Do you own your home? Yes No Next…”
24/7 availability
“full service for life with 24/7 monitoring Sunrun Subscription Plan…”
Established
“Diego alone have increased by 42.75% since 2018 3 . Due to these rising electric…”
Elsewhere
- It is also reviewed on the Better Business Bureau and ConsumerAffairs. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
- It posts on Pinterest, X, LinkedIn, Instagram and Facebook. A page that stopped posting years ago tells you something a listing will not.
When they say they are open
- Sunday
- 7 AM to 3:30 PM
- Monday
- 6 AM to 7 PM
- Tuesday
- 6 AM to 7 PM
- Wednesday
- 6 AM to 7 PM
- Thursday
- 6 AM to 7 PM
- Friday
- 6 AM to 7 PM
- Saturday
- 6 AM to 7 PM
As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.
Other installers around Lemon Grove
- CompanyRating breakdown1–2★Newest review held
Powersmith Solar
4.8★ · 78 reviews
4%
Newest held review 5 months oldSunPower®
2.2★ · 72 reviews · San Diego, CA
69%
Newest held review 9 months oldWe Clean Solar
4.6★ · 10 reviews
10%
No held review in 4 yearsSolar Power San Diego
5.0★ · 7 reviews · San Diego, CA
0%
Newest held review 2 months oldFusion Solar
5.0★ · 7 reviews
0%
No held review in a yearHES Renewables
5.0★ · 6 reviews · San Diego, CA
0%
No held review in a year
Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.
What we don't know
- The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
- We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
- We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.
Something wrong here? Tell us and a person will read it.
Do you run Sunrun?
Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.