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Solar Installer GuildUnited States · independent

Trinity Solar

Solar energy company · West Wareham, MA

What the listing shows you

4.5★

521 Google reviews

What it doesn’t

11%

rated 1–2★

typical in the Plymouth area, 0%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 522 reviews

Rated 1–2★
11%
typical in the Plymouth area, 0%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
79%
of the 512 reviews we hold

Its one and two star share is 11 points above the typical installer in the Plymouth area. Across Massachusetts, 59 of the 198 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 512 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in the Plymouth area, on one axis

0% rated 1–2★30%

Each mark is one company we hold in the Plymouth area whose Google breakdown has been read, placed by its share of one and two star reviews. Trinity Solar is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 2★ · around August 2026 · the company replied

    I'd like to know why Sunstrong is asking me to pay when I'm installing your solar company's system. Do you have a partnership with them? Why is there also Sunnova? Are these two different companies, or has one gone out of business? Why do I need to pay both an electricity bill and a solar bill?

  • 1★ · around July 2026 · the company replied

    Trinity Solar engaged in predatory pricing and has failed to complete my project, leaving me with non-functional equipment and significant financial loss. The company has demonstrated severe project mismanagement, including ignored consumer protection demands and attempts to inflate system prices by thousands of dollars. Avoid this contractor, as formal AG enforcement actions are currently being sought. Buyer beware.

  • 1★ · around July 2026 · the company replied

    Absolutely the most atrocious customer service experience I've dealt in my 4 decades on this planet. Our 10 year old system stopped producing electricity in 9 months ago. Despite trinity having access to your production, they won't give you a courtesy call there might be something wrong with it. When I found out, I immediately called them. They said they'll get their team try to trouble shoot the problem remotely and if they can't, will get a service person to our house. Didnt hear for 2 weeks, called them back- turns out their remote team found no problem with my system and closed the case. N

  • 3★ · around December 2025 · the company replied

    After interviewing a total of 5 solar companies, I went with Trinity based on price (which was pretty comparable across the 5 except for Boston Solar, simply because they do not lease). Unfortunately, once I signed on the dotted line, there was a not-so-short line of headaches from installation to activation of the panels. These included: Trinity inadvertently disconnecting the electrical meter during installation, which did not cut off power, but did not make it easy for National Grid to calculate my usage, which in turn led to lost time trying to coordinate between National Grid and Trinity

  • 5★ · around August 2026

    Trinity was very easy to deal with and extremely communicative! And Tyrone did a wonderful job explaining the process and every step along the way.

  • 5★ · around July 2026 · the company replied

    Jhoan is very professional and had me sold on the information.

  • 5★ · around July 2026 · the company replied

    Jake and his whole Trinity team are amazing!!! I could not of asked for better people to work with through this process. They always kept me in the loop and would go out of thier way if needed. Highly recommend group of people!!!

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • answering questions 115
  • solar installation 36
  • installation crew 20
  • polite staff 17
  • thorough explanations 10
  • professional crew 9
  • quick installation 9
  • informative staff 6
  • no pressure sales 4
  • net meter installation 3

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Financing

    “save with solar Present payment and financing options Let you know which incentives may be…”

  • Warranty

    “and we’ll be here to honor your warranty for the lifetime of your roof or…”

  • Free estimate

    “with a home solar power system. Get a free consultation SERVICES Premium solar and roofing…”

  • 24/7 availability

    “problem with your roof, we’re on call 24/7. No really—if you find a leak at 3…”

  • Established

    “a Top Solar Contractor 12 times since 2012 What our customers say “We decided to…”

  • Years in business

    “and roofing installed by experts For over 30 years, Trinity Solar has provided custom…”

Elsewhere

  • It is also reviewed on ConsumerAffairs. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on LinkedIn, X, Instagram, YouTube and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
9 AM to 8 PM
Tuesday
9 AM to 8 PM
Wednesday
9 AM to 8 PM
Thursday
9 AM to 8 PM
Friday
9 AM to 8 PM
Saturday
10 AM to 4 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Plymouth

1–2★3★4★5★gauge 0–20%typical here, 0%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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