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Arch Electric Inc

Solar energy company · Plymouth, WI

What the listing shows you

4.6★

64 Google reviews

What it doesn’t

9%

rated 1–2★

typical in the Milwaukee area, 2%

Newest review held

Aug 2025

no held review in a year

Google's rating breakdown · all 64 reviews

Rated 1–2★
9%
typical in the Milwaukee area, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
78%
of the 64 reviews we hold

Its one and two star share is 7 points above the typical installer in the Milwaukee area. Across Wisconsin, 14 of the 58 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 64 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

On the Wisconsin ranking

No. 13 of the 13 rankable records in Wisconsin →

Ordered by the share of one and two star reviews, weighted by how many reviews stand behind it. It ranks review records, not workmanship.

Every company we hold in the Milwaukee area, on one axis

0% rated 1–2★40%

Each mark is one company we hold in the Milwaukee area whose Google breakdown has been read, placed by its share of one and two star reviews. Arch Electric Inc is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around August 2024

    I'm here to write this review because my solar system has been down for months and the customer service has been terrible. My solar stopped working, ARCH finally sent someone to check on it only to find that the part needed to fix it was not available for many more months, ALL OF SUMMER (which equates to highest season of sun and money-saving). There is no way to off-set my payments, answer my calls, etc. And, the best part, is I have to pay for the needed part and labor! I've had the system for 10 years and still have 10 more years of monthly payments to cover it! I very much believe in green
  • 1★ · around August 2023

    I had Arch Electric in install a solar panel in 2014 for over $12,000. In 2022 I hired Arch to replace a microinverter that had failed. We agree at $150 per hour. The repair took less than two. When I got my bill I was shocked to see that I was charged a $300 travel fee! I was never told of this and would have never hired them if I was told that this was the case. The repair cost more than what my system generates in a year! This is something that every person who has an Arch installed system in Milwaukee needs to know when it's time for some maintenance work done. They are very deceptive in m
  • 1★ · around August 2021

    Deception and trickery. Given both my experience with this company and the upcoming technologies I would never do business with this company or invest in solar at retail prices. I purchased the components of a used inverter the company listed on Craigslist. They did not disclose the inverters as “not working or for parts only” so by all accounts I assumed it had working electrical components. I offered a very fair increase in price to remove and ship the components. They knew I needed the parts and saw an opportunity to squeeze a bit more out of me. I agreed on the purchase and after going thr
  • 3★ · around August 2024 · the company replied

    Arch Electric is very competent in their entity with solar install and production. We initially had difficulties with communication with one staff person, but Angie was quick to jump in and assist in answering any questions we had. She was excellent in follow through. The project was postponed for two months, only to find out it was due to the need for an updated survey, requested by the City of Brookfield, which was not anticipated. Once the survey was completed, communication happened regularly and all aspects of the install began. Our decision to go with Arch Electric was from their first i
  • 5★ · around August 2025 · the company replied

    Very easy to work with, responsive too all my questions. They made the entire process from design, schedule, coordination with utility, and installation seamless.
  • 5★ · around August 2025 · the company replied

    I am a store manager for Extra Space Storage and had the pleasure of Connor O'Brien and partner come out to my facility in Indianapolis to do some routine check ups. Connor was professional and very friendly! Definitely recommend this company for all your solar needs!
  • 5★ · around August 2025 · the company replied

    We could not have been more impressed with the people that worked here during our install. The electricians TJ, Jenny and Dennis were really professional and polite, yet really friendly and patient with all of my (many) questions. We could not say enough about them. The others on the crew including Alex, Robbie and all of the others whose names I didn't hear, were equally first-rate. I'm not sure how the company does its hiring, but everyone that we have worked with has been great. We had a really good experience, from the first planning visit with Keith, to all of the office staff, Charles, e

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar panel installation 15
  • pricing 10
  • personable staff 7
  • professional crew 4
  • smooth install 4
  • installation process 3
  • lower electric bills 3
  • panel layout 2
  • licensing and permits 2
  • responsive to questions 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Family owned

    “make a positive difference in a small family-owned organization. She goes on to say that…”
  • Years in business

    “NABCEP certified solar experts with over 100 years of combined experience. Our company…”
  • Licensed

    “and have a diverse staff of trusted, licensed, NABCEP certified solar experts with…”

Its website also mentions woman owned, free estimate and established, but not in a sentence we can quote cleanly.

Elsewhere

  • Google also lists this company under electrical.
  • It posts on YouTube, LinkedIn, Instagram, X and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
8 AM to 5 PM
Tuesday
8 AM to 5 PM
Wednesday
8 AM to 5 PM
Thursday
8 AM to 5 PM
Friday
8 AM to 5 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

  • Endries Solar And Electric4.9★ · 42
  • All R Electric LLC4.5★ · 8
  • Advanced Plymouth Electrical System5.0★ · 6
  • K W Electric Inc4.2★ · 17
  • Altmeyer Electric3.7★ · 15

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Milwaukee

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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