Backwoods Solar Electric Systems
Solar energy equipment supplier · Sandpoint, ID
What the listing shows you
4.7★
104 Google reviews
What it doesn’t
6%
rated 1–2★
typical in Idaho, 4%
Newest review held
Aug 2026
newest held review this month
Google's rating breakdown · all 104 reviews
- Rated 1–2★
- 6%
- typical in Idaho, 4%
- Posted an update
- —
- we saw no owner post, which is not the same as none existing
- Replies to reviewers
- 0%
- of the 29 reviews we hold
Its one and two star share is 2 points above the typical installer in Idaho. Across Idaho, 21 of the 50 installers whose breakdown Google has published carry a higher share than this one.
The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 29 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.
Every company we hold in Idaho, on one axis
Each mark is one company we hold in Idaho whose Google breakdown has been read, placed by its share of one and two star reviews. Backwoods Solar Electric Systems is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.
What reviewers said
1★ · around August 2025
This is the worst company ever. I would NEVER recommend them. No customer service. Their answer to everything is to throw their hands up and blame their supplier. I can’t even count the number of times we called them and they didn’t call …
2★ · around August 2024
Received a quote for $4200 for a system I can purchase for $$1200 - 1700 elsewhere. Gotta love the pink tax. I also had to call back multiple times to get the quote, turns out the salesman didn't even pay attention enough to get my name correct.
1★ · around August 2022
Not happy right now. We purchased a 2930-48 Dankoff pressure pump right around a year ago, and the motor fried. No issues with the impeller getting hot, as they totally warn you about, but the motor itself. Trying to get help over the phone or email has been nothing but slow, and lack of action on getting the issue resolved. In fact, we have been without water pressure since early last week. See, BWS, apparently is the authorized vendor for Dankoff and everything goes through them first. So you wait. Then you send more pictures, then you wait, cause hen they forward them to the vendor, then BW
5★ · around August 2026
Everything I ordered arrived promptly and in good condition. I have not used these new lightbulbs yet, but my previous experience with them has been very good. Thanks!
5★ · around July 2026
Service is simply outstanding, answered all my questions and pointed me in the right direction and helped me save money by utilizing some of my old equipment.
5★ · around July 2026
My home is off the grid. I’ve been shopping with backwoods for decades and they never let me down. They are also trusted advisors. I just purchased a new, simple hydrometer. Works like a charm.
Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.
What reviewers keep mentioning
- off grid solar 9
- technical support 7
- supportive staff 6
- solar installation 6
- product selection 4
- kind staff 4
- warranty repair 3
- no maintenance 2
- wiring diagrams 2
- shipping speed 2
- battery replacement 2
Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.
What the company says about itself
Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.
Its website also mentions warranty, free estimate and established, but not in a sentence we can quote cleanly.
Elsewhere
When they say they are open
- Sunday
- Closed
- Monday
- 8:30 AM to 4:30 PM
- Tuesday
- 8:30 AM to 4:30 PM
- Wednesday
- 8:30 AM to 4:30 PM
- Thursday
- 8:30 AM to 4:30 PM
- Friday
- 8:30 AM to 4:30 PM
- Saturday
- Closed
As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.
Who Google shows alongside them
Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.
- CLAWSON ELECTRIC LLC5.0★ · 8
- Panhandle Electric5.0★ · 31
- Solar Roadways3.4★ · 9
The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.
Other installers around Idaho Falls
- CompanyRating breakdown1–2★Newest review held
Big Dog Solar
4.6★ · 525 reviews · Chubbuck, ID
8%
Newest held review this monthRadix
4.6★ · 20 reviews
10%
No held review in a yearSun Power Pro's
5.0★ · 6 reviews
0%
No held review in 3 years
Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.
What we don't know
- The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
- We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
- We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.
Something wrong here? Tell us and a person will read it.
Do you run Backwoods Solar Electric Systems?
Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.