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Beacon Solar - Sales Office

Solar energy company · Swansea, MA

What the listing shows you

4.9★

64 Google reviews

What it doesn’t

3%

rated 1–2★

typical in Massachusetts, 2%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 64 reviews

Rated 1–2★
3%
typical in Massachusetts, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
19%
of the 64 reviews we hold

Its one and two star share is 1 point above the typical installer in Massachusetts. Across Massachusetts, 89 of the 198 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 64 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Massachusetts, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Massachusetts whose Google breakdown has been read, grouped by their share of one and two star reviews. Beacon Solar - Sales Office is in the highlighted group.

What reviewers said

  • 1★ · around August 2024 · the company replied

    I was in a hurry to fix my solar panel, that stopped communicating to my electricity account. I have to upgrade my cellkit. I'm paying extremely high bills for 2 months. I called them, the installer is never there, nobody can give you answers and they say they are going to get back to you, but they don't. I just hope that your solar panel never gives you any problems because if you depend on Beacon Solar, you'll have to seat and wait forever while you pay high bills.
  • 4★ · around August 2026

    The technician was very thorough and explained the issue. Took a little longer than expected but best to get it done correctly. Appreciate that you are monitoring our system remotely and identified the issue.
  • 5★ · around July 2026

    Attentive and respectful service and communication.
  • 5★ · around July 2026

    Beacon Solar is responsive and professional. Their electrican did a great job getting our production meter socket installed. He demonstrated excellent communication skills throughout the job and I was impressed with his workmanship.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • knowledgeable technician 5
  • promptness 4
  • ev charger installation 4
  • smooth process 3
  • permit management 3
  • installation team 3
  • solar panel repair 3
  • warranty repair 2
  • explanation of system 2
  • inverter replacement 2
  • customer advice 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Warranty

    “this with an industry leading 30-year warranty. Discover why so many homes and…”
  • 24/7 availability

    “active system performance monitoring 24/7/365. This ensures your solar system…”
  • Years in business

    “in Massachusetts and Rhode Island for over 15 years. With a commitment to quality and…”

Its website also mentions free estimate and established, but not in a sentence we can quote cleanly.

Elsewhere

When they say they are open

Sunday
Closed
Monday
8 a.m. to 4 p.m.
Tuesday
8 a.m. to 4 p.m.
Wednesday
8 a.m. to 4 p.m.
Thursday
8 a.m. to 4 p.m.
Friday
8 a.m. to 4 p.m.
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around New Bedford

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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