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Solar Installer GuildUnited States · independent

Better Together Solar

Solar energy system service · Cleveland, OH

What the listing shows you

4.2★

6 Google reviews

What it doesn’t

17%

rated 1–2★

typical in Cleveland, 0%

Newest review held

Sep 2025

newest held review 11 months old

Google's rating breakdown · all 6 reviews

Rated 1–2★
17%
typical in Cleveland, 0%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
0%
of the 6 reviews we hold

Its one and two star share is 17 points above the typical installer in Cleveland. Across Ohio, 21 of the 113 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 6 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Cleveland, on one axis

0% rated 1–2★25%

Each mark is one company we hold in Cleveland whose Google breakdown has been read, placed by its share of one and two star reviews. Better Together Solar is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around August 2024

    As soon as you make initial payment and give this company money, you instantly become less important. They demanded final payment before my system was 100% up and running. Then they finally came out and finished the job, and told my wife they aren't leaving until they get paid. I was at work. Disgusting. My backup batteries were then recalled after some years, and like a fool, I let them do the replacement. Two old guys show up, and I end up helping them move the batteries. They switch out the batteries and leave me with a non working back up system. To this day it is still not working and the

  • 5★ · around September 2025

    After contacting dozens of companies who advertise they work on solar, even with a long list of Generac approved companies it seemed like finding a needle a haystack. Coming across Better Together Solar was an answered prayer, and Kat the new O&M manager treated us like family. She listened, took her time to diagnose, and then lined up her professional team and master electrician Frank who quickly diagnosed a problem we dealt with for nearly 2 years! I am beyond please to recommend a trustworthy -REAL- solar company who wants to help people.

  • 5★ · around August 2021

    These guys are excellent. They caught stuff I missed in my 6 months of exhaustive DIY research, improved my system design plans, and persevered promptly through the challenges of my project while on site. Clean, professional installation, and gentlemanly service. Do yourself a favor and just call them day 1.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • company 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

    Its website also mentions veteran owned, years in business and licensed, but not in a sentence we can quote cleanly.

    Elsewhere

    • It posts on Instagram and LinkedIn. A page that stopped posting years ago tells you something a listing will not.

    When they say they are open

    Sunday
    Closed
    Monday
    9 AM to 5 PM
    Tuesday
    9 AM to 5 PM
    Wednesday
    9 AM to 5 PM
    Thursday
    9 AM to 5 PM
    Friday
    9 AM to 5 PM
    Saturday
    Closed

    As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

    Who Google shows alongside them

    Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

    Other installers around Cleveland

    1–2★3★4★5★gauge 0–20%typical here, 0%

    Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

    What we don't know

    • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
    • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
    • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

    Something wrong here? Tell us and a person will read it.

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    Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

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