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BrightHome Energy Solutions

Solar energy equipment supplier · Elmsford, NY

What the listing shows you

3.3★

10 Google reviews

What it doesn’t

40%

rated 1–2★

typical in New York, 2%

Newest review held

Sep 2018

no held review in 8 years

Google's rating breakdown · all 10 reviews

Rated 1–2★
40%
typical in New York, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
0%
of the 5 reviews we hold

Its one and two star share is 38 points above the typical installer in New York. Across New York, 11 of the 247 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 5 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in New York, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in New York whose Google breakdown has been read, grouped by their share of one and two star reviews. BrightHome Energy Solutions is in the highlighted group.

What reviewers said

  • 1★ · around September 2018

    They provide useless energy audit with the detailed write up of the work which they themselves do not perform satisfactorily due to which they may never insulate your home effectively as they claim in their own write up! The office staff tries to create rocket science out of a simple insulation work. The workers never came equipped with all the material which was listed on the scope of work. Initially, I was informed it may take one and half day but they stretched it to full three days until I had to de-scope some of the work otherwise it might have gone up to 4 days. In my situation, they lef
  • 5★ · around September 2018

    Let me start this review by stating that I do not work for BrightHOMES and find that notion to dismiss a good review odd-fake news (and I am not a Russian bot)! I had 5 insulation companies come to our 7000 square foot historic carriage house to give me quotes and various ideas about the insulation project as to what to do and how to proceed. Tom from Bright Homes came and spent all day evaluating our home that we sadly discovered was completely un-insulated after moving into from Brooklyn in July- now we were shivering in our drafty house, wearing coats inside even with the heat constantly bl
  • 5★ · around September 2018

    Similar to the other reviews, all my interactions with them were very professional. I actually got a lot of the pictures of the work performed and everything seems to be done as advertised. I won't know what the impact on my bills is until the weather gets much warmer or colder. I'm hoping the bills are way down this year!
  • 4★ · around September 2016

    Based on a friend's very positive experience, we had an energy audit done and I was pleased to observe a detailed, careful and thorough evaluation. While we did not follow all the recommended actions because of my own analysis of economic and technical feasibility for our dwelling, I selected a subset of projects to carry out. After a few communication glitches, we scheduled and contracted for the work. The crew arrived early and equipped to do what was needed, and they did the several tasks in a workmanlike manner, checking with me on several questions and cleaning up after themselves when fi

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • company 4
  • job 3
  • calls 3
  • evaluation 3

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Warranty

    “as-built documentation, and warranty support to guarantee the long-term…”

Elsewhere

  • Google also lists this company under insulation.
  • It is also reviewed on the Better Business Bureau and Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

When they say they are open

Sunday
Closed
Monday
9 AM to 5 PM
Tuesday
9 AM to 5 PM
Wednesday
9 AM to 5 PM
Thursday
9 AM to 5 PM
Friday
9 AM to 5 PM
Saturday
9 AM to 5 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Other installers around Greenburgh

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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