SunPower®

Every company we hold in New York whose Google breakdown has been read, grouped by their share of one and two star reviews. SunPower® is in the highlighted group.

• 1★ · around May 2026

  Worst customer service if you can even call it that. Heard the operator typing but he/she wouldn’t speak. Finally had to hang up.

• 1★ · around March 2026

  Absolutely scamming business practices. When they bought out Sunnova they now report debt to credit bureaus and do not honor your original contract. Do not fall prey to this company.

• 1★ · around August 2025

  Thanks for leaving all your customers high and dry. Doing business with Sunpower is the biggest regret of my life!

• 3★ · around August 2023 · the company replied

  Did a good job with the installation but we have been chasing a claim for over 3 months now.

• 5★ · around August 2022 · the company replied

  I was always skeptical about going solar. SunPower has completely erased any doubt and hesitation I had. They gave me a quote the same day I called even though the sales rep was on the beach in the Caribbean. All of my questions were clearly answered and the entire process from start to finish was seamless. The installers were in and out in a couple of days and were extremely professional. The customer service is also incredible. When I had questions about my billing, Phyllis was able to answer all of questions and was very personable.

• 5★ · around August 2022 · the company replied

  SunPower is great. I was able to get my solar power set up quickly and without any issues. I received excellent support from customer service. The SolarPower app is easy to setup and use.

• 5★ · around August 2022 · the company replied

  Great customer service. Provided answers to all of my questions with follow-up email. Thank you!

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

• contract 12
• cost 8
• answering questions 6
• installation 6
• panels 6
• communication 4
• solar power setup 3
• efficient 2
• project manager 2
• electric bill 2
• easy to work with 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

Its website also mentions warranty, free estimate and established, but not in a sentence we can quote cleanly.

• It posts on Instagram, YouTube, LinkedIn, X and Facebook. A page that stopped posting years ago tells you something a listing will not.

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

• SunBlue Energy5.0★ · 46
• ActivPower5.0★ · 37
• New York Power Solutions - Smarter Solar4.9★ · 260
• ActivPower5.0★ · 37
• Sunrun4.6★ · 292

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

• CompanyRating breakdown1–2★Newest review held

• Sunrun

  4.6★ · 292 reviews · Elmsford, NY

  9%
  Newest held review this month

• Indent Builders

  5.0★ · 23 reviews · Irvington, NY

  0%
  Newest held review this month

• BrightHome Energy Solutions

  3.3★ · 10 reviews · Elmsford, NY

  40%
  No held review in 8 years

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

• —The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
• —We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
• —We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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