Skip to content
Solar Installer GuildUnited States · independent

Sunrun

Solar energy company · Elmsford, NY

What the listing shows you

4.6★

292 Google reviews

What it doesn’t

9%

rated 1–2★

typical in New York, 2%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 292 reviews

Rated 1–2★
9%
typical in New York, 2%
Posted an update
11 days ago
the company posting to its own Google profile
Replies to reviewers
88%
of the 292 reviews we hold

Its one and two star share is 7 points above the typical installer in New York. Across New York, 70 of the 247 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 292 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in New York, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in New York whose Google breakdown has been read, grouped by their share of one and two star reviews. Sunrun is in the highlighted group.

What reviewers said

  • 1★ · around July 2026 · the company replied

    ## 🛑 STAY AWAY FROM SUNRUN – MAJOR SAFETY HAZARD & FRAUDULENT CLAIMS 🛑 **Rating:** ⭐☆☆☆☆ (Zero stars if I could) Do not waste your money or risk your family’s safety with Sunrun. I have been going back and forth with this company for **14 months** because my panels were not producing electricity. For over a year, Sunrun repeatedly ignored my data, brushed off my concerns, and insisted that everything was "working as expected"—even though the data and equipment operation clearly proved otherwise. The truth is terrifying. It turns out Sunrun left my home as an **active fire hazard**. A technic

  • 1★ · around April 2026 · the company replied

    For 1 year no input and they absolutely don't care

  • 1★ · around December 2025 · the company replied

    They put holes in your roof and you get leaks. DO NOT DO IT! I didnt have a roof problem until sunrun put their panels on there. I had multiple roofers come to my home for estimates and they stated they get alot of calls due solarpanel leaks.

  • 3★ · around August 2017

    Everything done by company ow process, but once work began very quick a d efficient

  • 5★ · around August 2026 · the company replied

    Brian was very professional and, easy to talk to along with being able to explain his product.

  • 5★ · around July 2026 · the company replied

    We financed a system in 2022 before the Federal tax credit expired. Super and Brian came by to check in. We are even overproducing and get credits towards future kWh

  • 5★ · around July 2026 · the company replied

    Great company Favielle Escoffery made the entire process very smooth. I will highly recommend Favielle Escoffery was amazing from start to finish

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar panel installation 19
  • easy process 14
  • install crew 12
  • smooth process 11
  • quick installation 11
  • seamless process 10
  • responsive staff 10
  • informative staff 10
  • electric bill savings 6
  • knowledgeable rep 4
  • no pressure sales 3

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Warranty

    “of contract, 5 year roof penetration warranty, 24/7 system monitoring Who…”

  • Free estimate

    “Enter your zip to start your free quote Do you own your home? Yes No Next…”

  • 24/7 availability

    “full service for life with 24/7 monitoring Sunrun Subscription Plan…”

Elsewhere

  • It is also reviewed on the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on Pinterest, X, LinkedIn, Instagram and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
10 AM to 6:30 PM
Monday
9 AM to 10 PM
Tuesday
9 AM to 10 PM
Wednesday
9 AM to 10 PM
Thursday
9 AM to 10 PM
Friday
9 AM to 10 PM
Saturday
9 AM to 10 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

Other installers around Greenburgh

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

Do you run Sunrun?

Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

Claim this listing