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Solar Installer GuildUnited States · independent

Ecolectrics LLC

Solar energy company · Austin, TX

What the listing shows you

2.0★

4 Google reviews

What it doesn’t

75%

rated 1–2★

typical in Texas, 2%

Newest review held

Aug 2023

no held review in 3 years

Google's rating breakdown · all 4 reviews

Rated 1–2★
75%
typical in Texas, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
0%
of the 4 reviews we hold

Its one and two star share is 73 points above the typical installer in Texas. Across Texas, 7 of the 728 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 4 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Texas, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Texas whose Google breakdown has been read, grouped by their share of one and two star reviews. Ecolectrics LLC is in the highlighted group.

What reviewers said

  • 1★ · around August 2023

    Terrible, just terrible. I have called them over 10 times in the past 30 days. Sent several emails and yet not a single response. All I need is an inverter replacement for the third time in two years. Even though my system is five years old and still under warranty they asked for $450 for a truck run! I agreed to pay the fee and still no response. I invested 40k in my system and can’t use it. Due to their lack of professionalism in communication and customer service/ support my bill went from $50 a month to $ 400. The worst company EVER!

  • 1★ · around August 2023

    Terrible company! They don't return phone calls or emails. I've been trying to get a hold of them for over 8 months. DO NOT use them!

  • 1★ · around August 2022

    They dont answer the phone return calls or emails. I purchased the panels in 2016 having trouble reaching them for service and questions. Don't do it

  • 5★ · around August 2020

    Ecolectrics and I have been on a journey together. In July we planned a 3.7kw system, but between then and November, we had paperwork mishaps, permit resubmissions, overlooked electric panel upgrades, and delayed installation as their crew lead took paternity time off. Despite all of that, Ecolectrics made things right by putting us first and covering our lost energy production costs while pushing the project along on their side. Overall, we're happy with Ecolectrics and they've earned our trust when it comes to delivering solar power and taking care of their customers.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

Elsewhere

  • It is also reviewed on the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

When they say they are open

Sunday
Closed
Monday
9 AM to 5 PM
Tuesday
9 AM to 5 PM
Wednesday
9 AM to 5 PM
Thursday
9 AM to 5 PM
Friday
9 AM to 5 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Marble Falls

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

Do you run Ecolectrics LLC?

Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

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