Energy Service Partners
Solar energy company · Torrance, CA
What the listing shows you
4.3★
1,845 Google reviews
What it doesn’t
15%
rated 1–2★
typical in California, 1%
Newest review held
Aug 2026
newest held review this month
Google's rating breakdown · all 1,850 reviews
- Rated 1–2★
- 15%
- typical in California, 1%
- Posted an update
- —
- we saw no owner post, which is not the same as none existing
- Replies to reviewers
- 97%
- of the 595 reviews we hold
Its one and two star share is 14 points above the typical installer in California. Across California, 321 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.
The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 595 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.
Every company we hold in California, on one axis
48%
13%
10%
13%
15%
none
1–5%
6–10%
11–20%
over 20%
Every company we hold in California whose Google breakdown has been read, grouped by their share of one and two star reviews. Energy Service Partners is in the highlighted group.
What reviewers said
1★ · around August 2026 · the company replied
My husband and I installed solar from ESP in 2022. Whatever Optimizers ESP installs are garbage. We have had at least 50% failure rate and replacement acrosss multiple warranty claims and service visits. Once they send you the replacement part, good luck getting a service appointment. We’re going on three months waiting for this one to replaced. 6+ months for the batch before that. Be aware of ESP.
1★ · around August 2026 · the company replied
Customer service is terrible. Install was fast and entire system went downvafter 2 minths. Have spent 5 months dealing with customer service with no satisfaction to date. Horrible service. Paying Goodleap their partner for lease of system every month for service im not getting. Paying $280/mo for lease of system that has been down for 5 months on top of regular elec bill. Huge disappointment. Dont contract with this company!!!
1★ · around August 2026
DO NOT GET SOLAR WITH ESP! This is by far the worst company that I have ever dealt with. I have been selling solar for 6 years and I’ve never dealt with this level of incompetence and evasiveness. They refuse to fix the installed system. It’s been over a year. The warranty company will not warranty it because it has never been proven to produce enough and it’s on the installer to prove that. They have been out 3 times at least and cannot fix it because they refuse to spend the money needed to actually fix the issue. ESP refuses to let me speak to anyone who has the authority to correct the iss
3★ · around August 2024 · the company replied
I WILL UPDATE THIS POST IF THING CHANGE. So I wanted to provide my experience with esp. I was able to get a loan and esp was going to install the solar. Unfortunately esp messed up the permits for the solar and new roof and I just got notice my loan was cancelled. I am not happy esp has been really hard to get ahold of and has pushed my project back so far now I don't have the funds to finish the project. That promised me this would not happen but it has be aware of this company as they have not been easy to work with. Update: things have been resolved but it took a few more back n forth than
5★ · around July 2026 · the company replied
It was a very professional company throughout the entire process, and the service was excellent, especially from the agent who helped me. Her name is Daysi Magallanes; she was very attentive and quick in everything that was needed during the process.
5★ · around July 2026
Excellent service, very professional And efficient, ignore any negative reviews Very happy with their work!!!
5★ · around July 2026 · the company replied
Phum and Damien were great! Very professional and provided great customer service. Damien was here hours earlier than the inspection times to ensure everything went smoothly. I highly recommend this company!
Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.
What reviewers keep mentioning
- solar panel installation 189
- project coordinator 89
- polite staff 43
- installation time 40
- professional technicians 39
- inverter issue 32
- installation crew 30
- quick installation 26
- efficient crew 18
- professional workers 14
Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.
Elsewhere
- It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
When they say they are open
- Sunday
- Closed
- Monday
- 9 a.m. to 5 p.m.
- Tuesday
- 9 a.m. to 5 p.m.
- Wednesday
- 9 a.m. to 5 p.m.
- Thursday
- 9 a.m. to 5 p.m.
- Friday
- 9 a.m. to 5 p.m.
- Saturday
- Closed
As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.
Who Google shows alongside them
Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.
- Energy Planner5.0★ · 1
- Sunup Solar Tech Services5.0★ · 2
The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.
Other installers around Torrance
- CompanyRating breakdown1–2★Newest review held
Socal Energy Group, Llc
4.9★ · 287 reviews · Victorville, CA
3%
Newest held review this monthTreepublic
4.8★ · 48 reviews · Hawthorne, CA
4%
Newest held review 2 months oldBeach Cities Solar Consulting LLC
5.0★ · 10 reviews · Manhattan Beach, CA
0%
Newest held review 11 months old
Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.
What we don't know
- The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
- We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
- We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
- We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.
Something wrong here? Tell us and a person will read it.
Do you run Energy Service Partners?
Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.