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Solar Installer GuildUnited States · independent

Infinity Energy

Solar energy company · Pleasanton, CA

What the listing shows you

3.2★

37 Google reviews

What it doesn’t

41%

rated 1–2★

typical in California, 1%

Newest review held

Aug 2025

no held review in a year

Google's rating breakdown · all 37 reviews

Rated 1–2★
41%
typical in California, 1%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
67%
of the 24 reviews we hold

Its one and two star share is 40 points above the typical installer in California. Across California, 80 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 24 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in California, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in California whose Google breakdown has been read, grouped by their share of one and two star reviews. Infinity Energy is in the highlighted group.

What reviewers said

  • 1★ · around August 2025

    This has been a horrible experience that still isn’t over yet. The lack of communication and ownership of mistakes is mind-boggling. My house install started more than a month ago, the team brought different plans than we agreed on (but similar enough, ok…), they didn’t finish the job in a single day because it was a new system for these particular installers, we had to wait a month for day 2, it STILL isn’t completely done, the installers forgot to take pictures after (not) finishing so we are just sitting here for weeks now waiting for someone to take responsibility and do whatever needs to

  • 1★ · around August 2024

    On top pf the NON working number they have listed. We were told they would come out in 3 days if anything malfunctioned. It's been 8 months and no one has come. We also have no working panels that don't work!

  • 1★ · around August 2024

    I rate this company-1000000000000. They installed got me I dept and want up hold there part of the maintenance agreement.

  • 3★ · around August 2024

    Sales quit responding after the installation was paid for, so cannot correct installation error. Frustrating. But system eventually went on line and seems good enough.

  • 5★ · around August 2024 · the company replied

    Made everything so easy for us. They handled all the work and helped me get through the process fast and easily.

  • 4★ · around August 2024 · the company replied

    Went well but slower than expected. Lotd of paperwork !

  • 5★ · around August 2023 · the company replied

    My installers: Jose Casas ,Miguel Casas and Jesús Alvarado did a wonderful job installing my panels. Great guys to work with!

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • communication 9
  • inspection 4
  • permit 3
  • design 3
  • solar installation 3
  • sales pitch 2
  • easy process 2
  • helpful team 2
  • installation crew 2
  • overall experience 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • It is also reviewed on the Better Business Bureau and Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

When they say they are open

Sunday
Closed
Monday
9 AM to 6 PM
Tuesday
9 AM to 6 PM
Wednesday
9 AM to 6 PM
Thursday
9 AM to 6 PM
Friday
9 AM to 6 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Pleasanton

1–2★3★4★5★gauge 0–20%typical here, 1%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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