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Solar Installer GuildUnited States · independent

Infinity Energy

Solar energy company · Garland, TX

What the listing shows you

3.8★

77 Google reviews

What it doesn’t

30%

rated 1–2★

typical in Texas, 2%

Newest review held

Aug 2025

no held review in a year

Google's rating breakdown · all 77 reviews

Rated 1–2★
30%
typical in Texas, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
64%
of the 25 reviews we hold

Its one and two star share is 28 points above the typical installer in Texas. Across Texas, 86 of the 728 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 25 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Texas, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Texas whose Google breakdown has been read, grouped by their share of one and two star reviews. Infinity Energy is in the highlighted group.

What reviewers said

  • 1★ · around August 2025

    These people sold Sunnova solar panels with a 25 year contract to two people in their 70s who were both deaf in one in ear, and both had cancer. Both were dead within 3 years. None of the family lives in the DFW area and the beneficiaries wanted to sell the house. Unfortunately I’m the executor and the contract these people got two sick, elderly people to sign includes a line saying that death does not end the contract, I am convinced that they target vulnerable people. I caution people to watch out for companies with predatory salespeople.

  • 1★ · around August 2025

    Good evening! All the bad reviews are TRUE! They show up at your door and tell what you want to hear to convince you and purchase the solar panels, turn them sales people away especially Bryan, he went MIA after we closed on our project with installing the panels, all misleading information, my biggest regret to have work with this company! I still have a light bill which come to find out after 6 months later we needed more panels, do not fall for their scam!

  • 1★ · around August 2025

    Terrible terrible terrible the guys that came and started the process said they would help anyway they can through the whole process once the panels were installed they went M.I.A. I have been reaching out for months with an issue and they just ignore me

  • 3★ · around August 2024 · the company replied

    I really can't say that I have a bad experience, but certainly I can't say that it was good either. Our sales person, Brian, misunderstood information that we tried to communicate and gave a really bad headache. We cancel with another company, that other company tried charge us with cancellation fees. I asked Infinity through Brian to include a clause in the contract that if anything was to happen for Infinity to respond. Brian thought we were asking for money! What an insult! Also said, that VPs from the company were going to contact us to see how they could help us, but nobody ever did. Then

  • 5★ · around August 2024 · the company replied

    Patrick, Taylor and Ricky got panels installed with minimal conduit outside. Braved blown insulation and a near impossible space to make that happen. Labeled panels in correct order and confirmed they all worked. Next crew added the remaining panels and connection needed. On time, clean, quiet and tidy. Side of house was actually cleaner after. The solid black panels with trim really stand out compared to others. Never thought I’d do something like this but if you pretend it’s a car payment it’ll be paid off quick. Then you reduced an inconsistent bill from your overhead for decades.

  • 5★ · around August 2023 · the company replied

    Smooth process, was able to be honest with my solar panels

  • 5★ · around August 2023 · the company replied

    Mona took care of my challenges that had been going on for over a year. I appreciate your help.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar panel installation 9
  • professional job 7
  • scam 5
  • tax credit 3
  • timely manner 3
  • smooth process 3
  • quick installation 3
  • electricity savings 2
  • on time 2
  • sociable staff 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

When they say they are open

Sunday
Closed
Monday
8 AM to 5 PM
Tuesday
8 AM to 5 PM
Wednesday
8 AM to 5 PM
Thursday
8 AM to 5 PM
Friday
8 AM to 5 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

Other installers around Sachse

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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