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Solar Installer GuildUnited States · independent

Liberty Bay Solar Concord

Solar energy company · Concord, CA

What the listing shows you

4.5★

15 Google reviews

What it doesn’t

13%

rated 1–2★

typical in California, 1%

Newest review held

Aug 2025

no held review in a year

Google's rating breakdown · all 15 reviews

Rated 1–2★
13%
typical in California, 1%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
0%
of the 15 reviews we hold

Its one and two star share is 12 points above the typical installer in California. Across California, 352 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 15 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in California, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in California whose Google breakdown has been read, grouped by their share of one and two star reviews. Liberty Bay Solar Concord is in the highlighted group.

What reviewers said

  • 1★ · around August 2025

    Creepy guy bangs on our door after 8 pm, I thought he was trying to break in. Said he was from Liberty Solar. Super weird. Not recommended. Hey Liberty, change your marketing tactics - no I don't buy from a door to door solicitor, late at night

  • 2★ · around August 2023

    I chose this company due to the overwhelming positive reviews. It is clear you can’t believe them. I’d be surprised if this review gets posted. This company is currently rated C+ with the Better Business Bureau. The owner of the company, Chad Garnon, is unresponsive, as was pointed out in a BBB listed complaint and as I’ve experienced. I’m currently having a problem with one of the optimizers and Chad still has not returned my text messages to him. I’ve been trying to reach him for 7 weeks now. I now have to give up and have another company look into the issue. Previous issues also took months

  • 5★ · around September 2024

    We are so happy that we chose Liberty Solar to install our solar system a few years ago. The owner (Chad) was absolutely wonderful. He was always available to answer our questions no matter how many we asked and no matter how silly the questions were. The system he installed works perfectly. We have had no problems and of course our PG&E bill dropped dramatically. We reached out to him recently to install a solar power back up battery. As in the prior install, Chad was patient with all of our questions, his price is competitive, and his customer service skills are excellent. We look forward to

  • 4★ · around September 2023

    We really like Chad and Liberty Bay. We've had our solar panels installed for about 3 months now, and so far everything is working great. Chad answered all our questions about components and future service, and designed a system that isn't big but more than meets our electricity needs. We appreciate that he didn't sell us more than we really need. The price seemed quite competitive, based on the other estimates we got. We were part of the big rush to get permits before NEM 2.0 was phased out, so I'm sure Liberty Bay was inundated with work and requests, like every other solar contractor. There

  • 5★ · around August 2021

    Chad and Louis did a great job upgrading us to a Sonny boy inverter. This new inverter will allow us to have power even when the power goes out and our grid connected inverted disconnects. Chad communicated with me initially to verify …

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • company 6
  • roof 3
  • communication 3
  • chose 2
  • solar panels 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

When they say they are open

Sunday
Closed
Monday
8:30 AM to 5 PM
Tuesday
8:30 AM to 5 PM
Wednesday
8:30 AM to 5 PM
Thursday
8:30 AM to 5 PM
Friday
8:30 AM to 5 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

  • solarXperts4.3★ · 102
  • Semper Solaris4.6★ · 150
  • Solarwinds5.0★ · 1

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Martinez

1–2★3★4★5★gauge 0–20%typical here, 1%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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