Regal Electric
Solar energy system service · Concord, CA
What the listing shows you
2.1★
32 Google reviews
What it doesn’t
72%
rated 1–2★
typical in California, 1%
Newest review held
Aug 2025
no held review in a year
Google's rating breakdown · all 32 reviews
- Rated 1–2★
- 72%
- typical in California, 1%
- Posted an update
- —
- we saw no owner post, which is not the same as none existing
- Replies to reviewers
- 0%
- of the 32 reviews we hold
Its one and two star share is 71 points above the typical installer in California. Across California, 22 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.
The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 32 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.
Every company we hold in California, on one axis
48%
13%
10%
13%
15%
none
1–5%
6–10%
11–20%
over 20%
Every company we hold in California whose Google breakdown has been read, grouped by their share of one and two star reviews. Regal Electric is in the highlighted group.
What reviewers said
1★ · around August 2025
Having completely remodeled my house over the past 2 years and going through hundreds of quotes from various contractors, I've gotta say this company had the single shadiest sales process that I've ever seen. Bobby knocked on my door one day, and later came back with his supervisor Harpreet to try to sell me some solar panels. Harpreet did most of the talking. Some interesting points regarding this interaction: - They did not arrive at the agreed upon time (in fact, they came on the wrong day) - Created a false sense of urgency that I needed to act quickly, citing some recent legislation - Tri
1★ · around August 2025
I would give zero if I could. What a confused and incompetent office. Utterly regret ever getting into it.
1★ · around August 2025
For anyone thinking about installing solar panels, please don't even consider Better Heart. They are a complete scam. Two years ago, I had solar panels installed by this company, and they also replaced my roof. Initially, they told me they would install 14 panels, but in the end, they only installed 13, claiming that was enough for my needs. Of course, as expected, they don't provide enough energy. At the end of the year, I have a bill for up to $1,000 in the PGE (presumably referring to a specific utility company). And the roof? Don't even get me started. It leaks every time it rains. I conta
3★ · around August 2024
UPDATE (Oct/2023): After I filed the original review (below) in August, Nick from their escalations team reached out to speed up the process. In the next few weeks, they fixed the spacing issue with the panel mounts, installed the ground rods, fixed the city permit, got the city to re-inspect for the 3rd time, had PGE activate the system, and sent me a check for the delay per their installation guarantee. I am updating my review from 1-star to 3-star and wish this had been the post-installation experience without having to escalate. ORIGINAL (Aug/2023): Signed 8 solar panel contract in Jan 202
5★ · around August 2025
Hunter and the Better Earth team did a fantastic job of a partial re-roof and solar installation in record time. I had to delay the project by a year because of the economic uncertainty of layoffs last year, but Hunter picked things right up, answered all of my questions and managed the project from end to end with great communication. Props to the roofing company and solar installation team who were extremely careful with our vaulted ceilings. We are currently waiting for city inspections - will post an update after the system gets turned on.
5★ · around August 2024
5 stars for agent Sam, installers Gabe, Irving and the other installers. They are fantastic. They were on top of things, got the job done quickly, and things went very smoothly. I adored working with them! Sam is the best agent-he is reliable and checks in on things! Hands down, I give the guys 5 stars! On the other hand, l am sad that I am still waiting on getting the system up and running. Wish the company could get this resolved for my family so I don't have to call every month. Getting this part resolved is quite the hassle.
5★ · around August 2024
I worked with Qaseem and he has been incredible to work with. The panels were just installed a couple of days ago so it’s too early for me to review the entire experience, but I feel with Qaseem it will go well. Qaseem and his team has gone above and beyond during the entire process!
Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.
What reviewers keep mentioning
- company 14
- inspection 9
- solar panel 8
- team 6
- roof 5
- communication 4
- electricity production 3
- quick installation 3
- august 2
Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.
Who Google shows alongside them
Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.
- solarXperts4.3★ · 102
- High Definition Solar4.1★ · 143
- Liberty Bay Solar Concord4.5★ · 15
- GT Solar Power Concord5.0★ · 2
- Solarwinds5.0★ · 1
The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.
Other installers around Martinez
- CompanyRating breakdown1–2★Newest review held
North Valley Solar Power
4.9★ · 22 reviews · Danville, CA
0%
Newest held review this monthLiberty Bay Solar Concord
4.5★ · 15 reviews · Concord, CA
13%
No held review in a yearTesla Solar
5.0★ · 7 reviews · Walnut Creek, CA
0%
Newest held review this month
Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.
What we don't know
- The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
- We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
- We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
- We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.
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