Skip to content
Solar Installer GuildUnited States · independent

NeoVolta

Solar energy equipment supplier · Poway, CA

What the listing shows you

4.8★

106 Google reviews

What it doesn’t

3%

rated 1–2★

typical in Poway, 3%

Newest review held

Jul 2026

newest held review this month

Google's rating breakdown · all 105 reviews

Rated 1–2★
3%
typical in Poway, 3%
Posted an update
4 days ago
the company posting to its own Google profile
Replies to reviewers
97%
of the 104 reviews we hold

Its one and two star share is level with the typical installer in Poway. Across California, 681 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 104 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Poway, on one axis

0% rated 1–2★40%

Each mark is one company we hold in Poway whose Google breakdown has been read, placed by its share of one and two star reviews. NeoVolta is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around July 2026

    We got NV24 in May 2026. The battery is probably working OK. The reason I say probably is because the only way to know this is via their software. But they use Chinese software (Solarman), which is HORRIBLE and probably a security risk. 1. It does not give the user any way to configure the battery. I have to call the installer to make any change, which is insane. 2. The software was charging my battery from the grid when I was producing a ton of (excess) solar electricity. How is this bug tolerated? 3. So I asked the installer to turn off grid-charging. The installer said the battery will NEVE

  • 1★ · around January 2026 · the company replied

    The Neovolta battery is top-notch, however, the service is not. After having some electrical work done, the house was not connected back to the grid, and amazingly, the solar battery powered my entire house by itself for almost 2 weeks. My power went out after the battery was drained, which happened on a Saturday morning. I called Neovolta, and left a voicemail and an email, but did not receive a response. I contacted Brent, and he was extremely kind and came to my house on a Saturday morning to troubleshoot the problem. I had power back in 10 minutes, and he checked all my settings to ensure

  • 1★ · around December 2025

    Horrible company we’ve tried to use them every time the warranty comes up. They change their mind. They lie to us. They say that they’re gonna fix something. They tell us to leave the project then they don’t fix it. They won’t troubleshoot properly.

  • 3★ · around August 2023

    I purchased NeoVolta's battery system because it had features that I wanted that others did not. I later found that it has other features that made it even more appealing. I also later found that it lacks features that would have caused me to look harder elsewhere for a home battery. NeoVolta uses the safe, dependable, and long-lasting Lithium Iron Phosphate (LFP) battery technology. That's a big plus because I don't have to worry about it catching fire like NMC batteries, and it will last a long time. It produces 7.6 kW continuous power and stores 14.4 kWh of power; more than most single batt

  • 5★ · around May 2026 · the company replied

    I had an issue with my warrantied solar system and my solar company did not respond, so I reached out to Neovolta (I have their backup battery system) in case it was a battery issue. The patient phone technician Ariana spent nearly an hour on the phone with me diagnosing everything possible from their end remotely. Within 3 hours there was a service rep Henry at my home to further diagnose. Within 30 minutes Henry had the problem identified, which was at the main panel and not battery related. An electrician quickly solved the issue. Henry stayed on until the work was finished and tested the c

  • 5★ · around April 2026 · the company replied

    Quick to respond and help over the phone.

  • 5★ · around April 2026 · the company replied

    I could not get my NeoVolta inverter to connect to my new router. Henry made a special trip out to help. He even installed an ethernet port to make the connection more stable at no cost. This is the second time Henry came to my rescue when I had a technical issue. He is the best!

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • battery backup 22
  • battery life 9
  • neovolta battery 9
  • system monitoring 6
  • power outage protection 6
  • zero power bill 5
  • battery storage 4
  • seamless power switching 4
  • battery installation 3
  • fast charging 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • It posts on X and LinkedIn. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
8 a.m. to 4 p.m.
Tuesday
8 a.m. to 4 p.m.
Wednesday
8 a.m. to 4 p.m.
Thursday
8 a.m. to 4 p.m.
Friday
8 a.m. to 4 p.m.
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Poway

1–2★3★4★5★gauge 0–20%typical here, 3%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

Do you run NeoVolta?

Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

Claim this listing