Primitive
Solar energy company · Gilbert, AZ
What the listing shows you
4.5★
103 Google reviews
What it doesn’t
12%
rated 1–2★
typical in Arizona, 5%
Newest review held
Sep 2025
newest held review 11 months old
Google's rating breakdown · all 103 reviews
- Rated 1–2★
- 12%
- typical in Arizona, 5%
- Posted an update
- —
- we saw no owner post, which is not the same as none existing
- Replies to reviewers
- 81%
- of the 103 reviews we hold
Its one and two star share is 7 points above the typical installer in Arizona. Across Arizona, 80 of the 269 installers whose breakdown Google has published carry a higher share than this one.
The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 103 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.
Every company we hold in Arizona, on one axis
36%
15%
16%
16%
17%
none
1–5%
6–10%
11–20%
over 20%
Every company we hold in Arizona whose Google breakdown has been read, grouped by their share of one and two star reviews. Primitive is in the highlighted group.
What reviewers said
1★ · around September 2025 · the company replied
Update: 8-23-2025 Until this date we have NOT noticed a substantial decline in our Xcel Energy Bill. Our salesman told us our energy bill would be around $20-$40. Our monthly energy bill averages around $200 which is a long way from $20-$40. Plus, we have to pay our monthly bill for the installation of our solar panels which is $131. The ONLY reason we bought these solar panels is because our Salesman lied about the savings. He knew if he told the TRUTH we would not have played into the Hype and been suckered into buying these solar panels. So disappointed in Colorado! This is not your ordinar
1★ · around August 2025
Told me I’d receive a check at the end of the year I never really used my electricity I was living alone for a year. Was only getting a $25 credit every month. My manager here that works for solar says this guy pocketed the rest of my panels profit. Never got that check by the way. Emailed him and he ignored me after the fact. 30k system w/ no battery could’ve added more panels on my roof
1★ · around August 2024
Assumed we got solar from titan solar last year. When we contacted titan with some issues, we were told primitive power is who we should talk to since they sold the system to us. The paperwork made it look like our contract is with titan solar. During the initial sales discussions about the installation process, we specifically mentioned our pigeon problem and that we are concerned that birds could nest under the panels. The two sales people Hunter and Bryce reassured us that this won’t be a problem at all since the panels will be installed low enough so that birds can’t fit underneath. Well,
5★ · around August 2024 · the company replied
I have been pleased with Primitive Power and the installation of my solar system. There were times when I became anxious, but i was assured everything was on track. I was also surprised it took six months. The entire process from sales, layout, design, approvals,installation to final inspection and approval, all went quite smoothly. Thank you to Primitive Power and the entire team. Paul F. West
5★ · around August 2024
My point of contact was always courteous and well informed. Throughout the solar project they were helpful in navigating the various forms of paperwork to cover the regulatory and utility requirements and were aways available to address the questions i had. They initiated the initial onsite survey and the subsequent engineering design package that was developed by professional engineering services. They worked in concert with the installer local to our area. This review is to cover Primitive Power’s portion and involvement of our solar project.
5★ · around August 2024
Great experience start to finish. Our representative, Beau was extremely helpful with answering all of our concerns and following up afterward. Definitely recommend!
Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.
What reviewers keep mentioning
- respectful staff 7
- roof setup 7
- easy process 6
- informative staff 4
- financing process 3
- fast approval 2
- carbon footprint reduction 2
- installation speed 2
- professional installers 2
- seamless installation 2
Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.
What the company says about itself
Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.
Insured
“local pros Vetted, licensed & insured pros Free, no-obligation quotes Local…”
Its website also mentions free estimate and licensed, but not in a sentence we can quote cleanly.
Elsewhere
- It is also reviewed on the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
When they say they are open
- Sunday
- Closed
- Monday
- 7 AM to 8 PM
- Tuesday
- 7 AM to 8 PM
- Wednesday
- 7 AM to 8 PM
- Thursday
- 7 AM to 8 PM
- Friday
- 7 AM to 8 PM
- Saturday
- 7 AM to 8 PM
As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.
Who Google shows alongside them
Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.
- Volt Energy4.7★ · 154
- SanTan Solar4.7★ · 580
- Citrus Solar4.9★ · 59
- Paramount Energy4.7★ · 43
- Gilbert Solar Installer Pros4.5★ · 2
The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.
Other installers around Gilbert
- CompanyRating breakdown1–2★Newest review held
Senergy Home
4.1★ · 193 reviews
21%
Newest held review 6 months oldCitrus Solar
4.9★ · 59 reviews
3%
Newest held review this monthAdvanced Solar Technologies
5.0★ · 7 reviews
0%
No held review in 3 years
Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.
What we don't know
- The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
- We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
- We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.
Something wrong here? Tell us and a person will read it.
Do you run Primitive?
Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.