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Radix

Solar energy company · Logan, UT

What the listing shows you

3.7★

9 Google reviews

What it doesn’t

33%

rated 1–2★

typical in Utah, 3%

Newest review held

Dec 2025

newest held review 8 months old

Google's rating breakdown · all 9 reviews

Rated 1–2★
33%
typical in Utah, 3%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
56%
of the 9 reviews we hold

Its one and two star share is 30 points above the typical installer in Utah. Across Utah, 15 of the 167 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 9 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Utah, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Utah whose Google breakdown has been read, grouped by their share of one and two star reviews. Radix is in the highlighted group.

What reviewers said

  • 1★ · around November 2025

    Beware: This has been an absolute nightmare! We signed in December of 2024 and it is November 2025 and we still do not have our system approved by the city even though we have spent months and months trying to get Radix to do their job. On top of it all Radix wrongfully took the $50k for the uncompleted job from our lender and we have been making loan payments on it since July. Do yourself a favor and do NOT go with this company!
  • 1★ · around August 2025

    Really struggling with Radix at the moment. Signed the contract on March 28, 2024. The sales Representative told me their analysis said that my house should have 15 panels to cover my electric usage. I said let's add 3 more to make sure that I'm covering my usage. The sales rep said once the installation was completed the system should be approved by the County and accepted and incorporated into UniSource's system and activated within about a month. The installation of my system was completed on May 6, 2024. My system failed 3 inspections by Mohave County. I am not sure of the exact date the C
  • 1★ · around August 2023 · the company replied

    This has to be the worst customer service I've ever experienced, about a year ago being from California and hearing about the new nem3 monitoring we decided to add to our system, after several sales reps we choose RDX because the sales rep seemed professional and the APR was wonderful at .99 percent, after several months go by and no further contact I reached out to the rep who stated he was on vacation and would be back in a month or so.. after he failed to contact us after he returned, I reached out to the headquarters and received a call from the rep within 5 minutes who then stated he didn
  • 5★ · around August 2021 · the company replied

    I’ve had a great experience with them, and would recommend them.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • november 2
  • overall experience 2
  • march 2
  • system 2
  • payments 2
  • loan 2
  • costing 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • It is also reviewed on the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

When they say they are open

Sunday
Closed
Monday
10 AM to 5 PM
Tuesday
10 AM to 5 PM
Wednesday
10 AM to 5 PM
Thursday
10 AM to 5 PM
Friday
10 AM to 5 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

Other installers around Logan

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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