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Solar Installer GuildUnited States · independent

Staples and Associates/Staples Energy

Solar energy system service · Bakersfield, CA

What the listing shows you

2.9★

22 Google reviews

What it doesn’t

50%

rated 1–2★

typical in the Shafter area, 6%

Newest review held

Jun 2026

newest held review 3 months old

Google's rating breakdown · all 22 reviews

Rated 1–2★
50%
typical in the Shafter area, 6%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
9%
of the 22 reviews we hold

Its one and two star share is 44 points above the typical installer in the Shafter area. Across California, 53 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 22 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in the Shafter area, on one axis

0% rated 1–2★55%

Each mark is one company we hold in the Shafter area whose Google breakdown has been read, placed by its share of one and two star reviews. Staples and Associates/Staples Energy is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around June 2026

    Really sketchy company. I highly recommend to stay away.

  • 1★ · around April 2026

    Do not!! I mean really do not go through this company. Too much to write and complain about.. but after dealing with them since starting this process in January.. it has been a nightmare. Cancelations, showing up without appts, rescheduling appts less than 24 hours from appt date.. Calling to speak to a person and the person you want to speak to is never able to take a call no matter what time you call. So you wait, and wait and wait… I canceled the whole process because it’s just not worth it.

  • 1★ · around March 2026

    Extremely rude and disrespectful to neighbors when asked if they could move their vans so the city trash truck could pick up the cul de sacs trash they told us it isn't their problem.

  • 5★ · around October 2025

    I am very happy with the work that was done to my property because they give me a new heater a new AC a new refrigerator and a new stove! They also put more attic insulation which is helping me a lot with my PG&E bill

  • 5★ · around October 2025

    Customer service was great!! They made it very easy to participate in the program!

  • 5★ · around October 2025

    Staples came out to my house and the work was amazing! the techs and energy specialists were fantastic! can’t thank them enough!

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • house 2
  • property 2
  • kindness 2
  • door handles 2
  • techs 2
  • energy savings 2
  • showers 2
  • refrigerator 2
  • knowledgeable technicians 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Established

    “strategies and grass-roots outreach since 1998 Customer Satisfaction Systems and…”

  • Years in business

    “with city and statewide utilities for over 30 years, earning their respect for our…”

Its website also mentions licence number, but not in a sentence we can quote cleanly.

Elsewhere

  • It posts on X and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
8:30 AM to 5 PM
Tuesday
8:30 AM to 5 PM
Wednesday
8:30 AM to 5 PM
Thursday
8:30 AM to 5 PM
Friday
8:30 AM to 5 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

  • Stockdale Aire Inc4.8★ · 279
  • ACCO Engineered Systems4.4★ · 5
  • Expert Heating Ventilation And AC Service Bakersfield CA5.0★ · 1
  • Valley Strong heating & Air conditiong5.0★ · 126

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Shafter

1–2★3★4★5★gauge 0–20%typical here, 6%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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