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SunPower by Hooked On Solar

Solar energy equipment supplier · Auburn, CA

What the listing shows you

2.7★

12 Google reviews

What it doesn’t

58%

rated 1–2★

typical in California, 1%

Newest review held

May 2026

newest held review 3 months old

Google's rating breakdown · all 12 reviews

Rated 1–2★
58%
typical in California, 1%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
33%
of the 12 reviews we hold

Its one and two star share is 57 points above the typical installer in California. Across California, 49 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 12 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in California, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in California whose Google breakdown has been read, grouped by their share of one and two star reviews. SunPower by Hooked On Solar is in the highlighted group.

What reviewers said

  • 1★ · around May 2026

    They filed bankruptcy and no longer honor their warranties. Won't even try to help someone that gave then $50k.
  • 1★ · around August 2022

    Extremely poor customer service. Asked for a call back from the owner and he/she never bothered. Installers played music, goofed around and ignored requests to avoid landscaping.
  • 1★ · around August 2021

    Anna was very unprofessional and rude on the phone within the first 45 seconds of answering. My questions: Me: whats the cost to install solar for a well pump and greenhouse? Anna: you need a permit. Me: we are permitted. Anna: generally you need permits bla bla bla. Me: yeah we're already hooked up to pge and fully permitted, we just want supplemental power Anna: "yeah I'm not too experienced with that, you take.."click I hung up bc she was so transparently rude in response to me being patient and respectful with her repetitive and irrelevant responses. Not sure what her deal is but reminds m
  • 5★ · around August 2020

    Justin was very informative was unlike any other sales person I have ever dealt with. Justin truly was advocating for me Helping me in deciding if I needed solar And if I did how much of a system I needed. Justin gave me all information I needed in a clear English by the time he finished his sales pitch and answering all my questions Over and over. Justin always tried to make sure I understood his explanation of how the process worked. Everything Justin promised was delivered from A to Z I’m still calling Justin ( texting) about some questions moving forward Justin reaches out to me within hou
  • 5★ · around August 2017

    Hooked on Solar was great to work with. Our PG&E bills were out of this world and with the latest rate hike set to go even higher. There was no hard sell, ( Nicole even told my sister she didn't need solar as her electric bills didn't warrant the expense). The process was very easy. I had a great time with the installation crew too. What a nice bunch of fun guys. Hooked on Solar then made sure their representative was on site when the county inspector arrived to make sure the inspection went smoothly. We were approached by multiple solar companies in the past, but Hooked on Solar was the only
  • 5★ · around August 2016 · the company replied

    Hooked On Solar just finished installing my residential solar system, and I couldn't be happier. Things went extremely well. Justin Orban, my solar consultant did a great job overseeing the project from start to finish. He was Professional, very knowledgeable and was always available for any questions that I had. From engineering, design and financing, to installation and final inspection, the employees were very proficient and the process seamless. A good company. I highly recommend Hooked On Solar for Superior product and Service.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • system 5
  • phone 4
  • company 4
  • information 3
  • roof 3

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Warranty

    “with our 25 year manufactures warranty and you have the most secure solar…”
  • Family owned

    “on Solar has grown to be the largest family owned solar company in Northern California.”
  • Established

    “Saved *data based on 2018 reporting Since 2009, We have helped thousands of home and…”
  • Years in business

    “leads hvac leads near me After More than 40 years in residential and commercial…”

Its website also mentions licence number, but not in a sentence we can quote cleanly.

Elsewhere

When they say they are open

Sunday
9 a.m. to 5 p.m.
Monday
9 a.m. to 5 p.m.
Tuesday
9 a.m. to 5 p.m.
Wednesday
9 a.m. to 5 p.m.
Thursday
9 a.m. to 5 p.m.
Friday
9 a.m. to 5 p.m.
Saturday
9 a.m. to 5 p.m.

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

  • Hooked on Solar4.5★ · 220
  • North Valley Solar Power4.9★ · 27
  • Pacific Power Renewables, Inc.3.0★ · 2
  • Sun Power Corporation1.0★ · 2
  • SunPower Corporation1.6★ · 17

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Grass Valley

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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