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Solar Installer GuildUnited States · independent

SunRun Solar.

Solar energy company · Green Mountain Falls, CO

What the listing shows you

1.0★

8 Google reviews

What it doesn’t

100%

rated 1–2★

typical in Colorado, 3%

Newest review held

Sep 2023

no held review in 3 years

Google's rating breakdown · all 8 reviews

Rated 1–2★
100%
typical in Colorado, 3%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
0%
of the 8 reviews we hold

Its one and two star share is 97 points above the typical installer in Colorado. Across Colorado, 0 of the 216 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 8 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Colorado, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Colorado whose Google breakdown has been read, grouped by their share of one and two star reviews. SunRun Solar. is in the highlighted group.

What reviewers said

  • 1★ · around September 2023

    The rep approached me in my driveway as I was arriving home. He initially suggested that he was with Colorado Springs Utilities. He asked to see my meter and my bill. He refused to supply contact information, brochures, flyers or a business card. When I said that seemed like a scammy way to do business, he tried to explain that they were in Costco, so couldn't be scammy and persisted in trying to get my contact information. When I said I would not be doing business with him, he said "Have fun with your higher bills."

  • 1★ · around September 2023

    If it seems too good to be true it is. I thought I did great researching this company, but turns out they are no good. We got signed up to have panels installed, and the end of the process we would have basically a month of free electricity. Panels installed late October, and everything up and running within the next month. It is now January, we are paying on the loan, and the panels are not even installed properly. We were in contact with the sales person, but turns out he has no clue what is going on and someone else should have reached out to us. That person just texted my wife today and to

  • 1★ · around September 2023

    This company is unreal. I bought a system for over 30k. It’s less than 6 months old and it suddenly is only producing about half what it was. The customer service is completely worthless. They told me since it’s still technically producing something they won’t send someone out. What’s the point of a warranty if you can’t get somebody to even come look at whats wrong with the system. I’ll be filing a complaint with the BBB and looking into legal action as well. Don’t do business with this company.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • bill 3
  • electric 3
  • information 2
  • paying 2
  • business card 2
  • loan 2
  • scam 2
  • people 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Warranty

    “of contract, 5 year roof penetration warranty, 24/7 system monitoring Who…”

  • Free estimate

    “Enter your zip to start your free quote Do you own your home? Yes No Next…”

  • 24/7 availability

    “full service for life with 24/7 monitoring Sunrun Subscription Plan…”

Elsewhere

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Monument

1–2★3★4★5★gauge 0–20%typical here, 3%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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