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Solar Installer GuildUnited States · independent

SunSent Solar

Solar energy company · St Charles, MO

What the listing shows you

4.7★

153 Google reviews

What it doesn’t

7%

rated 1–2★

typical in the St Louis area, 3%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 155 reviews

Rated 1–2★
7%
typical in the St Louis area, 3%
Posted an update
23 days ago
the company posting to its own Google profile
Replies to reviewers
77%
of the 155 reviews we hold

Its one and two star share is 4 points above the typical installer in the St Louis area. Across Missouri, 39 of the 114 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 155 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

On the Missouri ranking

No. 17 of the 33 rankable records in Missouri →

Ordered by the share of one and two star reviews, weighted by how many reviews stand behind it. It ranks review records, not workmanship.

Every company we hold in the St Louis area, on one axis

0% rated 1–2★30%

Each mark is one company we hold in the St Louis area whose Google breakdown has been read, placed by its share of one and two star reviews. SunSent Solar is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around August 2026 · the company replied

    I called this company a week ago with a promise that the will call me back. After 4 days I called again for a contact request with a second promise of a return call. Still no call from Sunsent Solar. I’m sure there will be better nearby solar companies to work with. Save yourself time and go elsewhere.

  • 2★ · around February 2026 · the company replied

    I previously had a great experience with Sunsent for a solar installation, but my experience with their battery installation was very disappointing. From signing the contract to receiving final approval to use the batteries, the process took over six months. Approval from the city alone took more than a month. Despite being assured multiple times that Sunsent was in weekly contact with the city regarding permitting, this turned out not to be true. It wasn’t until I contacted the city directly that I learned no one from Sunsent had acknowledged the city's response about an electrician to sign o

  • 2★ · around January 2026 · the company replied

    We placed a deposit with SunSent in July 2025 and as of November 14th they had not filed for approvals from the HOA or STL County. They told us they had approvals, but we found out different when we attempted to verify. Update: SunSent assigned a new fellow to handle our account and after several weeks of further delay and us taking responsibility for the HOA approval, they managed to get back on track. We are now scheduled for install On December 22. System was completed by year end and we will get our tax credit-thank goodness. Installation was planned for two days, but ended up taking four

  • 3★ · around April 2026 · the company replied

    In 2023 Sunsent did a large solar install on my home. As part of that contract a production guarantee was included. The install fell significantly short of what was promised. Sunsent has acknowledged this fact. It's now 2026. Two years after they were informed the install did not meet the contractual obligation. I've been in contact with them nearly every month in the meantime. Every month I was assured that they would remedy the situation soon. No less than 4 promised install dates have now gone by without anyone showing up. The 6-month long approval from Ameren expires in a week. Eventually

  • 5★ · around August 2026

    Arta was an exceptional collaborator. She offered valuable insights and knowledge about solar panels and the numerous benefits they offer. I wholeheartedly recommend Arta to friends and family without any reservations.

  • 5★ · around August 2026

    I highly recommend Arta Cavazos with SunSent Solar! I’ve referred my clients, friends, and people I know to Arta because I know they’ll be taken care of. She is knowledgeable, professional, and does a great job of making the solar process easy to understand without making people feel pressured. If you’re considering ways to save on your electricity costs, I highly recommend reaching out to Arta with SunSent Solar. Having someone you can trust to guide you through the process makes all the difference!

  • 5★ · around August 2026 · the company replied

    We had an excellent experience with Sun Sent Solar, and we especially want to recognize Liz Almazan, who was absolutely instrumental in bringing our project to successful completion. When our battery installation encountered inspection delays and complications, Liz stepped in personally, took ownership, coordinated the required corrective work and re-inspection, and followed up persistently with Ameren until final PTO approval was received. Throughout the process, she kept us informed and made us feel that she was personally watching over the project and advocating for us. Liz combines excepti

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar installation 37
  • responsive staff 14
  • quick installation 13
  • electric bill reduction 11
  • installation team 10
  • installation time 6
  • no pressure sales 5
  • rebates 3
  • panel performance 2
  • clean job site 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Warranty

    “every installation with a 100% labor warranty that matches your product warranty —…”

  • 24/7 availability

    “leak or need repairs? Yes No We offer 24/7 emergency response for active leaks.”

Elsewhere

  • It is also reviewed on Houzz. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on YouTube, Facebook and Instagram. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
8 AM to 8 PM
Tuesday
8 AM to 8 PM
Wednesday
8 AM to 8 PM
Thursday
8 AM to 8 PM
Friday
8 AM to 8 PM
Saturday
8 AM to 4 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around St Louis

1–2★3★4★5★gauge 0–20%typical here, 3%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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