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Solar Installer GuildUnited States · independent

SUNTech SmartHome Solutions

Solar energy system service · Houston, TX

What the listing shows you

4.1★

33 Google reviews

What it doesn’t

21%

rated 1–2★

typical in Texas, 2%

Newest review held

Aug 2024

no held review in 2 years

Google's rating breakdown · all 33 reviews

Rated 1–2★
21%
typical in Texas, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
3%
of the 33 reviews we hold

Its one and two star share is 19 points above the typical installer in Texas. Across Texas, 132 of the 728 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 33 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Texas, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Texas whose Google breakdown has been read, grouped by their share of one and two star reviews. SUNTech SmartHome Solutions is in the highlighted group.

What reviewers said

  • 1★ · around August 2024

    We are so excited! David not only educated us on Solar Panels, but we were in need of a new roof and we are getting all done for less than or current electricity bill. It’s a win win for us!!! Update: we had no follow up visits, people showed up at our door saying he owed them money. Very disappointed in David’s customer service in the end. BTW we see no difference in our bill after 1 year.

  • 1★ · around August 2024

    Unbelievably rude, overpriced and unprofessional! Will never contact him for any solar services!

  • 1★ · around August 2023

    Shady does not even begin to describe this guy. unprofessional at best. I would not work with him. He is dishonest. He doesn't tell you that when you install solar panels your roof warranty is voided.

  • 3★ · around August 2024

    David responded almost immediately (still does when I have questions). He put together competitively priced packages for our spray foam and solar panel relocation projects. Well done!!! 5 stars Used him again in 2023 … left me high & dry. Still trying to get proper installation from the Ft Worth based solar company he aligned me with … been waiting 9 months now … all talk and no action … and, David is M I A. 1 star

  • 5★ · around August 2023

    We just finished with the whole installation process within a month and 2 weeks of signing. I was in a rush to get the installation done to qualify for next year's tax return and this team made it happen. David Rosa and the whole staff are very professional, they were very responsive with any questions that I raised and helped alleviate any concerns throughout the whole process. We highly recommend SunTech SmartHome Solutions to anyone wanting to get top quality solar panels. I was very impressed by the quality of work that was done. Thank you SunTech!

  • 5★ · around August 2023

    We just finished with the whole instillation process and everything went smooth. Suntech and the whole staff are very professional and explained everything very well. We highly recommend them to anyone wanting to get solar panels. When reliant energy came out to check the instillation they were even impressed by the quality of work that was done. Thank you guys!!

  • 5★ · around August 2023

    Was very impressed with David and team who did a fantastic job assessing my homes annual usage and created a custom a solar solution just right for me!

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • knowledgeable staff 15
  • answering questions 9
  • professional team 9
  • quality of work 4
  • responsive staff 3
  • easy process 3
  • energy bill 2
  • promptness 2
  • energy audit 2
  • instillation process 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

When they say they are open

Sunday
Closed
Monday
10 AM to 6 PM
Tuesday
10 AM to 6 PM
Wednesday
10 AM to 6 PM
Thursday
10 AM to 6 PM
Friday
10 AM to 6 PM
Saturday
10 AM to 2 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Waller

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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