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Solar Installer GuildUnited States · independent

TriSMART Solar

Solar energy company · McAllen, TX

What the listing shows you

4.0★

21 Google reviews

What it doesn’t

24%

rated 1–2★

typical in McAllen, 11%

Newest review held

Feb 2026

newest held review 6 months old

Google's rating breakdown · all 21 reviews

Rated 1–2★
24%
typical in McAllen, 11%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
85%
of the 20 reviews we hold

Its one and two star share is 13 points above the typical installer in McAllen. Across Texas, 117 of the 728 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 20 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in McAllen, on one axis

0% rated 1–2★40%

Each mark is one company we hold in McAllen whose Google breakdown has been read, placed by its share of one and two star reviews. TriSMART Solar is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around January 2026

    Horrible customer service no one get back to you no one will solve your problems

  • 1★ · around August 2024 · the company replied

    They're a scam. They paint a pretty picture at first to get you to agree, and then chaos ensues. I think I should have canceled the contract after my first bad experience with them. First, they left me without power for three days, something they never warned me would take so long. Then, they told me I'd pay $180 a month, which is a lie because my bill came to $199. Next, they said they'd help me resolve the issue of buying back unused energy, but to this day I haven't found a company that does that in my state. I've written to Erick and the other people, and they never helped me. They just to

  • 1★ · around August 2024 · the company replied

    WARNING STAY AWAY: This company brought diffrent pannals than what was in contract. They installed panels on the wrong side of my roof. Once I let the installation crew and the rep, they stopped left equipment in my garage and back yard. They left never emailed, called me or left voice mail, 2 weeks later after calling daily to get status, texting and calling rep,and getting run around I canceled. They treated me terribly without regard. After 4 weeks of calling about them picking up their equipment, they finally called me and told me I still must have pannales installed. After 4 weeks without

  • 5★ · around August 2025 · the company replied

    The technicians did a great job on the installation and electrical connections on the solar panel system, they were very professional

  • 5★ · around August 2025 · the company replied

    Best company that i have ever worked with, from sales to installation and after.

  • 5★ · around August 2025 · the company replied

    very quick install. The crew was professional, courteous and clean. John, Abel and Rick did an amazing job on the install.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar panel installation 5
  • installation 4
  • roof 3
  • efficiency 3
  • clean crew 3
  • fast install 3
  • panel installation 2
  • contract 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • It is also reviewed on ConsumerAffairs. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on Instagram, YouTube, LinkedIn, X and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
9 AM to 5 PM
Tuesday
9 AM to 5 PM
Wednesday
9 AM to 5 PM
Thursday
9 AM to 5 AM
Friday
9 AM to 5 AM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

Other installers around McAllen

1–2★3★4★5★gauge 0–20%typical here, 11%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

Do you run TriSMART Solar?

Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

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