ADT Solar
Solar energy company · Wichita, KS
What the listing shows you
4.3★
78 Google reviews
What it doesn’t
17%
rated 1–2★
typical in Wichita, 2%
Newest review held
Aug 2024
no held review in 2 years
Google's rating breakdown · all 78 reviews
- Rated 1–2★
- 17%
- typical in Wichita, 2%
- Posted an update
- —
- we saw no owner post, which is not the same as none existing
- Replies to reviewers
- 40%
- of the 78 reviews we hold
Its one and two star share is 15 points above the typical installer in Wichita. Across Kansas, 4 of the 40 installers whose breakdown Google has published carry a higher share than this one.
The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 78 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.
On the Kansas ranking
No. 10 of the 11 rankable records in Kansas →
Ordered by the share of one and two star reviews, weighted by how many reviews stand behind it. It ranks review records, not workmanship.
Every company we hold in Wichita, on one axis
Each mark is one company we hold in Wichita whose Google breakdown has been read, placed by its share of one and two star reviews. ADT Solar is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.
What reviewers said
1★ · around August 2023
Worst sales experience I have had. Reps that came into our home refused to give us pricing and payment options until we signed the contracts with them. I ended up going solar with an different company that actualy took the time to go over my 12-month usage and created a system that would actually offset my electric bill. Please be aware and get more than one quote when looking for a company. This one is not it!
1★ · around August 2023
SunPro was a great company. It's a shame they were purchased by ADT Solar. I started my solar journey over a year ago with SunPro and things were progressing nicely. I was constantly checked on and kept informed of what was going on. However, before they could finish my install ADT Solar purchased them. I am now on my 8th project manager, each one getting less and less involved. My current doesn't call, only communicates via text and that usually takes multiple days to get a single response. During the delay, we had to get re-approved for financing and they wanted us to pay for the increased i
1★ · around August 2023 · the company replied
I would not recommend this solar company. First our panels have been offline since March. We asked for someone to come out and they just kept saying that they would have to call and try diagnostic. That hasn't worked and they tell us someone will come out that has been awhile. No one has called or done anything. Our bill last month was $215 this month $157. This is not cheap at all beings we still have to pay 115 dollars a month for the panels itself. .
3★ · around August 2021 · the company replied
I am excited to get solar from sun pro and I appreciate that Anthony was very easy to understand.
5★ · around August 2023 · the company replied
It did take a while to get the system installed and online, but we don't blame ADT. Two things were completely beyond their control and then we added to the installation time by requesting a battery install. Overall, they were easy to work with. Our system is online and doing great. There were a few minor problems, but the electrician had the patience of a saint and figured out where the problem was and fixed.
5★ · around August 2022 · the company replied
Our rep, Emily, did a great job informing us about the process for getting our panels. She was helpful without being pushy, gave honest answers to our questions at the cost of not "up-selling," and regularly follows up with us. The company has been great about regular communication and updates for our panels/permits/applications, and works closely with us to meet our needs.
5★ · around August 2022 · the company replied
Very easy to understand, and did great with explaining everything and making sure all of my questions were answered. Got a good deal and am very excited for my panels to come.
Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.
What reviewers keep mentioning
- solar installation 10
- cost 5
- courteous staff 5
- informative staff 5
- saving energy 4
- smooth process 4
- clear explanations 3
- installers 2
- panel layout 2
- no pressure sales 2
Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.
Elsewhere
- It is also reviewed on the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
Other installers around Wichita
- CompanyRating breakdown1–2★Newest review held
Good Energy Solutions
5.0★ · 273 reviews · Lawrence, KS
1%
Newest held review this monthKing Solar
4.9★ · 65 reviews · Hutchinson, KS
2%
Newest held review 4 months oldPro Terra Solar
4.5★ · 37 reviews · Derby, KS
8%
Newest held review 2 months oldCromwell Solar
4.9★ · 34 reviews · Lawrence, KS
3%
Newest held review this monthBarkley Solar LLC
4.8★ · 16 reviews
6%
Newest held review this monthSEK Solar
5.0★ · 10 reviews · Chanute, KS
0%
Newest held review this month
Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.
What we don't know
- The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
- We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
- We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
- We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.
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