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Ambrose Solar

Solar energy company · Vacaville, CA

What the listing shows you

4.9★

291 Google reviews

What it doesn’t

3%

rated 1–2★

typical in California, 1%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 291 reviews

Rated 1–2★
3%
typical in California, 1%
Posted an update
9 months ago
the company posting to its own Google profile
Replies to reviewers
98%
of the 291 reviews we hold

Its one and two star share is 2 points above the typical installer in California. Across California, 654 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 291 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in California, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in California whose Google breakdown has been read, grouped by their share of one and two star reviews. Ambrose Solar is in the highlighted group.

What reviewers said

  • 1★ · around August 2025 · the company replied

    Terrible lady who works up front. Cheyenne, I think is her name. You'd think that as the face of the company and first point of contact for most people, she'd be somewhat customer oriented. I'd suggest getting a new front office coordinator. Also, after looking thought some responses on some of these low rated reviews - they don't seem to want to take any responsibility for mistakes, misunderstandings, or mishaps on their end. They defend and deflect and put it on on whomever they are responding too. This is not good customer service - Reevaluate
  • 2★ · around August 2025

    Extremely Disappointed with Ambrose Solar Our experience with Ambrose Solar was deeply frustrating and disappointing. The issues we faced are outlined below, and I want to emphasize that these are facts, not subjective opinions: 1. Poor Paint Job: The paint job on the installation was subpar, with multiple issues requiring repeated follow-ups to address mistakes. 2. Incorrect System Setup: Despite providing clear information upfront, the system was initially set up for PG&E instead of SMUD, causing unnecessary delays and complications. 3. Unreliable Scheduling: Contractors frequently showed up
  • 1★ · around August 2025

    Not dependable and poor customer follow up. I originally posted a poor review because they never got back to me about the power being out during installation while it was over 100 degrees out. In addition, the salesperson never got back to me about the final plan and had to deal with that the day of installation as well. The sales advisor (Vincent) never bothered to call me back at all until after the posted review. NO one did despite me leaving messages. Now to be fair, once they did contact me, I posted the follow up review since they finally contacted me back but then they fell off the grid
  • 5★ · around August 2026 · the company replied

    Stephanie in utilities went well beyond the call of duty securing PGE SGIP payment. Bri did a good job as our project coordinator Carson we dubbed Superman, responsive to our questions, problems. He is very conscientious and professional; truly awesome. Mark and Cameron thoroughly explained the system to us taking as much time as needed for our many questions. Adam in sales was very personable, friendly and projected confidence in the company. Ivan did a super job patching the drywall. He worked in an organized and precise manner keeping the mess clean. Marco visited the job site a few times t
  • 5★ · around July 2026 · the company replied

    Ambrose was Wonderful!! My Tesla Solar battery failed. I had purchased it from a company that had went out of business, and didn’t know what to do, so I called Tesla. Tesla gave me their list of companies that could help me, and I called Ambrose as they were listed as a “Premier Installer” for Tesla. From my first phone call to Ambrose speaking to Justin, he took it from there, and kept me updated along the way. He handled all the communications with Tesla regarding the warranty, and my new battery. He got me scheduled right away, Jo and Arnulfo were the techs that did the install, and they ar
  • 5★ · around July 2026 · the company replied

    Had a lengthy and educational meeting with Jon from Sales. The whole process was within the timeline they setup. We hit a few snags but I think it’s stuff I would have encountered with any solar company. The end result: my PG&E bill has been cut by 90%, and I’m hoping with a few tweaks we can get close to 100%. When I have encountered issues the customer service has been excellent. I would definitely recommend Ambrose.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar installation 67
  • fast installation 19
  • warranty 19
  • installation crew 19
  • inverter installation 15
  • battery backup 9
  • informative staff 6
  • electric panel installation 5
  • ev charger installation 5
  • no pressure sales 3

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

    Its website also mentions warranty, free estimate, established and licence number, but not in a sentence we can quote cleanly.

    Elsewhere

    • Google also lists this company under electrical.
    • It is also reviewed on the Better Business Bureau, ConsumerAffairs and Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
    • It posts on LinkedIn, YouTube, X, Facebook and Instagram. A page that stopped posting years ago tells you something a listing will not.

    When they say they are open

    Sunday
    12 to 5 a.m.
    Monday
    8 a.m. to 12 a.m.
    Tuesday
    12 to 6 a.m., 8 a.m. to 12 a.m.
    Wednesday
    12 to 6 a.m., 8 a.m. to 12 a.m.
    Thursday
    12 to 6 a.m., 8 a.m. to 12 a.m.
    Friday
    12 to 6 a.m., 8 a.m. to 12 a.m.
    Saturday
    12 to 6 a.m., 8 a.m. to 12 a.m.

    As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

    Who Google shows alongside them

    Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

    • Element Electric5.0★ · 21
    • Right Now Air & Solar4.9★ · 1,577
    • Robert's Solar3.0★ · 2
    • Archon Energy Solutions4.9★ · 37

    The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

    Other installers around Vallejo

    What we don't know

    • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
    • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
    • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

    Something wrong here? Tell us and a person will read it.

    Do you run Ambrose Solar?

    Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

    Claim this listing