Arres Inc.
Solar energy equipment supplier · Cottageville, SC
What the listing shows you
2.4★
27 Google reviews
What it doesn’t
59%
rated 1–2★
typical in South Carolina, 6%
Newest review held
Aug 2020
no held review in 6 years
Google's rating breakdown · all 27 reviews
- Rated 1–2★
- 59%
- typical in South Carolina, 6%
- Posted an update
- —
- we saw no owner post, which is not the same as none existing
- Replies to reviewers
- 7%
- of the 27 reviews we hold
Its one and two star share is 53 points above the typical installer in South Carolina. Across South Carolina, 3 of the 101 installers whose breakdown Google has published carry a higher share than this one.
The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 27 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.
Every company we hold in South Carolina, on one axis
38%
10%
12%
23%
18%
none
1–5%
6–10%
11–20%
over 20%
Every company we hold in South Carolina whose Google breakdown has been read, grouped by their share of one and two star reviews. Arres Inc. is in the highlighted group.
What reviewers said
1★ · around August 2020
We signed papers to get soar panels in September of 2019 was told we would have them by the end of October. We have called the company multiple times not able to speak with anyone and left several messages. STILL NOONE has called me back. This is the WORST company ever. Evidently they care NOTHING about their customers. The ones giving good ratings are probably good friends and family. I don't even see how they have a 3.8. I wouldn't even have given a 1 star rating but you had to click on one of them. I have been telling everyone NOT to use this company.
1★ · around August 2020
First let me say that the review listed by "Vicki Stocker" was NOT written by her. That is my mother and after speaking to her and double checking, she said she would have never written a review or EVER given them 5 stars, maybe minus 5 stars. So that will tell you how dishonest this company is. Also, after getting installed, good luck getting ANY answers out of this company. They are incompetent and will con you to get a system that will cost you the same as an electric bill along with a normal electric bill. Another thing, good luck trying to get a referral bonus. They talk a big game but wo
1★ · around August 2020
This is a company that tell you anything to get you buy their product -true or not. The sales person provided a lot of false and misleading information also I defy you to get someone on the phone to speak t o THere is no such thing as customer service . Good luck with this company.
3★ · around August 2019
Went through Arres to install a new roof and panels on our house. The sales guy that helped us, Chris was great. Did not try to push it on us and did a great job explaining the panels to us. The workers that came to our house were very nice and professional. I am happy with the finished product. The scheduling during the process I can not say the same about. For example we talked to office about when roof would be installed we asked for certain days no work to be done because my husband works night shift, we were ensured that would be followed but those days were the exact days they started. A
5★ · around August 2019
I have been wanting to get solar panels for a long time. When a few of my friends got their panels, I really started looking into it. When I spoke with Chris Yuen, I felt very at ease. My husband finally understood my why. I was hesitant about it at first because we needed a new roof too. Chris helped us get a new roof and solar panels. We are so pleased with the results and the lower electric bill. 😀
4★ · around August 2019
If it wasn't for the first guy that goes door to door love his attitude, we never would have made the leap, I was sold cause I already had a little knowledge on solar panels and thought it was a no brainer but my wife wasn't interested in it at all until the next meeting she saw the numbers and it made sense, the second guy did an good job explaining everything but it took a while to be begin the install mainly because of HOA, paperwork and power company which they take care of, other than that everything else was awesome.
5★ · around August 2019
The CEO Ben Elgin went out of his,way to make,sure I was pleased with the installation. They aced it for me. My electricity bill decreased tremendously. Totally worth the investment!
Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.
What reviewers keep mentioning
- company 6
- system 5
- new roof 4
- house 4
- roof 4
- solar panel installation 3
- bill 3
- phone 3
- investment 3
- checking 2
- inspection 2
Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.
When they say they are open
- Sunday
- Closed
- Monday
- 9 AM to 6 PM
- Tuesday
- 9 AM to 6 PM
- Wednesday
- 9 AM to 6 PM
- Thursday
- 9 AM to 6 PM
- Friday
- 9 AM to 6 PM
- Saturday
- Closed
As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.
Who Google shows alongside them
Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.
- U.S. Renewable Power4.9★ · 78
- Walterboro Solars5.0★ · 1
The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.
Other installers in South Carolina
- CompanyRating breakdown1–2★Newest review held
The Solar Educator
5.0★ · 11 reviews · Bluffton, SC
0%
No held review in a yearRight Fit Solar
4.4★ · 7 reviews · North Charleston, SC
14%
No held review in 4 yearsSunPower®
4.3★ · 462 reviews · North Charleston, SC
16%
Newest held review last monthEMPWR Solar
4.4★ · 295 reviews · Mt Pleasant, SC
13%
Newest held review this monthSummit Solar
4.7★ · 188 reviews · Greenville, SC
8%
No held review in a yearSunpro Solar
3.8★ · 184 reviews · Columbia, SC
26%
Newest held review this month
Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.
What we don't know
- The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
- We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
- We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
- We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.
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