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Axess Energy

Solar energy system service · West Jordan, UT

What the listing shows you

3.2★

13 Google reviews

What it doesn’t

46%

rated 1–2★

typical in Utah, 3%

Newest review held

Feb 2026

newest held review 6 months old

Google's rating breakdown · all 13 reviews

Rated 1–2★
46%
typical in Utah, 3%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
15%
of the 13 reviews we hold

Its one and two star share is 43 points above the typical installer in Utah. Across Utah, 9 of the 167 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 13 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Utah, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Utah whose Google breakdown has been read, grouped by their share of one and two star reviews. Axess Energy is in the highlighted group.

What reviewers said

  • 1★ · around December 2025

    they lied to a 80 yr old man who has dementia about the cost, in their contract you have to pay to have the panel's removed if you decide not to keep them and still pay the cost of the panels they damaged equipment at his house and refused to pay to fix it and now they are trying to take his house
  • 2★ · around August 2025 · the company replied

    Very very pushy about their products and services
  • 2★ · around August 2025 · the company replied

    I hope you never get on their mailing lists, because if you do, you'll never be able to get off again. I've told them at least half a dozen times that I'm not interested and want to be removed, but it literally changes nothing. They even use different phone numbers, so I can't just block them.
  • 4★ · around August 2019

    In many ways Axcess Energy exceeded all expectations, and in others they could have been better. I would and have recommended them to others. …
  • 5★ · around August 2017

    We are happy with our solar system now. SmartSolar has a very good salesman who knows how things work. I was a little disappointed initially because they were slow in getting my system up but once they started it, it went pretty fast. Overall, will give them 5 star because they know what they are doing.
  • 5★ · around August 2017

    Professional and great installation! Not vivant should = 5 extra stars!

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • company 3
  • roof 3
  • solar panel 3

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Warranty

    “while offering installation, warranty and sales support through our network…”

Elsewhere

  • It is also reviewed on the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

When they say they are open

Sunday
Closed
Monday
8 AM to 6 PM
Tuesday
8 AM to 6 PM
Wednesday
8 AM to 6 PM
Thursday
8 AM to 6 PM
Friday
8 AM to 6 PM
Saturday
9 AM to 1 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Draper

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

Do you run Axess Energy?

Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

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