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Solar Installer GuildUnited States · independent

Broker Solar

Solar energy company · Lexington, SC

What the listing shows you

4.9★

105 Google reviews

What it doesn’t

under 1%

rated 1–2★

typical in the Columbia area, 6%

Newest review held

May 2026

newest held review 3 months old

Google's rating breakdown · all 105 reviews

Rated 1–2★
under 1%
typical in the Columbia area, 6%
Posted an update
7 months ago
the company posting to its own Google profile
Replies to reviewers
71%
of the 105 reviews we hold

Its one and two star share is 5 points below the typical installer in the Columbia area. Across South Carolina, 62 of the 101 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 105 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

On the South Carolina ranking

No. 2 of the 35 rankable records in South Carolina →

Ordered by the share of one and two star reviews, weighted by how many reviews stand behind it. It ranks review records, not workmanship.

Every company we hold in the Columbia area, on one axis

0% rated 1–2★65%

Each mark is one company we hold in the Columbia area whose Google breakdown has been read, placed by its share of one and two star reviews. Broker Solar is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around August 2023 · the company replied

    Most unprofessional service i have ever had. Been waiting since March with little communication only when i reach out to him. Then people just show up at my door saying they are here to install, had to cancel my appointment so they could. The owner text and asked is some other people could come out and in my attic fan. I ask when and he has yet to respond. The people have not shown back up to finish putting in the solar and of course i am getting no response from the owner. At this point i want this thing gone. DO NOT DO BUSINESS WITH KEN.

  • 5★ · around May 2026 · the company replied

    Amazing company. Broker Solar went above and beyond to get our solar system back on line. Ken was exceptional at dealing with SolarEdge and getting us through all the run around. If you go solar definitely choose Broker Solar they are definitely light years ahead of any other company!! Thank you Ken and your crew, I wish I could give you 10 stars.

  • 5★ · around April 2026

    They repaired my SMA Sunny Boy inverter. Good customer service. Responded well to my questions. Kept to schedule and very cost effective.

  • 5★ · around April 2026 · the company replied

    First responsive company I’ve found in the area! Completely fixed my issue UNDER WARRANTY. Best experience!

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar installation 9
  • solar system repair 7
  • caring staff 5
  • cost 4
  • easy to work with 3
  • power outages 3
  • bill reduction 3
  • detail oriented 2
  • professional crew 2
  • tesla equipment 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Warranty

    “technical diagnostics. We handle the warranty paperwork so you don’t have to. Start…”

  • Free estimate

    “Contact Broker Solar now for a free consultation and site assessment. Our team of…”

Elsewhere

  • It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on Instagram, LinkedIn and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

Other installers around Columbia

1–2★3★4★5★gauge 0–20%typical here, 6%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

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